[Spambayes] Junk E-mail disappearing

[Ranger2]

Hello,

I am having problem that is very similar to that of Mr. Brashear.  I work in
tech support and have installed SpamBayes on approximately 30-40 computers
running 2000-sp4 or XP-sp2. 

I keep getting calls from people who get an error telling them to
re-configure SpamBayes (sorry, I don't have the exact text of the error at
the moment).  Invariably, the cause of the problem is a missing Junk
Suspects folder.  At first I just assumed the users were accidently deleting
the Junk Suspects folder, but I never find the folder in their deleted items
and it is happening far too frequently to be user error.

As the error continues to happen, I will try and track OS and Outlook
versions and see if the problem is specific to certain versions.



Brashear, Don wrote:
> 
> First I love you product.
>  
> I am having the weirdest problem with spam bayes, The junk e-mail folder
> keeps disappearing, It happens everyday for the last couple of weeks. 
>  
> First I was running Win 2000, 600mhz outlook 2000, - exchange 2000 
>  
> I thought buy replacing the machine it would go away,
>  
> I have sinced replaced the machine with XP Pro SP2 all updates, outlook
> 2007
>  
> Spam bayes always works but the junk email folder keep disappearing, I
> have to re run the configuration and it comes back. 
>  
> Any help thank you 
>  
> 
> Don Brashear 
> 

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