[Spambayes] Fw: Not recognising mail.waitrose.com mail

Jesse Pelton jsp at PKC.com
Fri Dec 14 14:18:31 CET 2007


Bear in mind that what you're communicating with is a loose
confederation of people with a limited shared purpose, not a company.
There's no one whose job it is to make sure customers are happy, just a
bunch of people who help out other users when and where they can.  That
is to say, there are no customers, only other users.  If you were using
Outlook, you could get commercial support for InBoxer, a product based
on SpamBayes mentioned on http://spambayes.sourceforge.net/related.html.

I'd help if I could, but I don't use a configuration similar to yours,
so I don't have any insight into your situation.  Perhaps you've had no
response because no one has an answer.  Here's hoping that someone will
disprove that hypothesis!

-jesse- 

-----Original Message-----
From: spambayes-bounces at python.org [mailto:spambayes-bounces at python.org]
On Behalf Of Roland J
Sent: Friday, December 14, 2007 7:04 AM
To: spambayes at python.org
Subject: [Spambayes] Fw: Not recognising mail.waitrose.com mail
Importance: High

Any chance of anybody actually answering my query below ?
Ignoring my message is NOT the way to keep customers happy !

----- Original Message ----- 
From: "Roland J" <meccman at waitrose.com>
To: <spambayes at python.org>
Sent: Friday, December 07, 2007 12:47 PM
Subject: Not recognising mail.waitrose.com mail


> Hi there,
> I have recently gone onto Broadband with waitrose.com and have entered
:-
> Remote Servers :-  pop.clara.net;mail.waitrose.com (Current Value: 
> pop.clara.net;mail.waitrose.com)
> SpamBayes Ports:- 110;8110 (Current Value: 110;8110)
>
> However, although the eMail via my old eMail address with Clara still
appears 
> in the Review/train page, the mail from the Waitrose server slips
through and 
> does not appear in the review page. Hence more and more spam is
arriving in my 
> Outlook Express (v.6.0) inbox.
>
> I have contacted the Waitrose technical help line but other than
selecting to 
> activate their Spam filter (which did not help much) they had no other

> suggestions.
>
> Can you please let me know how to configure SpamBayes to scan ALL my
incoming 
> eMail ?
>
> Regards, Roland.
>
> 

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