[Spambayes] Help in re-install

[Chuck Cole]

I'm not an expert with Spambayes troubleshooting, but might be some
help.

I use Windows XP, and OutLook.  I need the Spambayes OutLook Addition,
and you do also.  I see the toolbar, but I also see Spambayes on the
Program Menu, and the OutLook addition shows there.

Be sure you have the Outlook addition installed as well as Spambayes.
Close Outlook and re-open it just for good measure and to let OutLook
"see it".  Look for toolbar.
Toolbar might now be present, but may not be enabled yet.

I frequently make the mistake of moving my Junk Mail folder to a Spam
Samples folder instead of just moving trapped messages.  When I do that,
I must
1) move it back,
2) re-identify that folder in "filtering" on the Spambayes config as
where to put bad stuff, and
3) re-enable Spambayes to operate.  I usually forget to re-enable and
must do that.

I do not need to re-generate filtering rules, however, so this
restoration is pretty quick.

Something in that description may help fix your problem.  I've
re-installed Spambayes a few times with no great difficulty when I
install the OutLook addition also.

I have other problems with the Spambayes and OutLook interface...

Chuck
  -----Original Message-----
  From: spambayes-bounces at python.org
[mailto:spambayes-bounces at python.org]On Behalf Of Michele Stewart
  Sent: Friday, May 04, 2007 4:03 PM
  To: spambayes at python.org
  Subject: Re: [Spambayes] Help in re-install


  So I guess no one has any idea how to help me. I'm disappointed. Guess
Spambayes goes in the bit bucket along with all the other unsupported
programs.




------------------------------------------------------------------------
----
    From: Michele Stewart [mailto:mstewart at allwirelesssolutions.com]
    Sent: Monday, April 30, 2007 9:23 AM
    To: 'spambayes at python.org'
    Subject: RE: [Spambayes] Help in re-install


    Is there anyone out there that can help with this problem? I am
desperate to get rid of the spam in my email. I get over 300 a day and
Spambayes was the only program that would get it all. Why can't I get
the toolbar back?

    _______________________________________________
    Michele



------------------------------------------------------------------------
--
      From: spambayes-bounces at python.org
[mailto:spambayes-bounces at python.org] On Behalf Of Michele Stewart
      Sent: Friday, April 27, 2007 9:32 AM
      To: spambayes at python.org
      Subject: [Spambayes] Help in re-install


      I've been using Spambayes for a couple of years without problem.
However, I've recently had problems with my computer freezing and blue
screening, dumping memory, etc. That seems to have been resolved but
yesterday, Spambayes locked up. I couldn't access it from the toolbar at
all. Couldn't get into it to turn it on or off and it wouldn't move/mark
any messages when I clicked Delete as Spam.

      After trying everything I could I uninstalled it completely.
Removed it from the Add-Remove Programs, deleted the Program Files
folder and even deleted the toolbar.

      I rebooted the system and reinstalled Spambayes. Which says it's
been reinstalled but there's still no toolbar there. How do I get it
back up and working?

      I'm using Outlook 2003 (11.8118.8122) SP2 with Windows XP Pro,
512MB Ram, and 1.2Ghz AMD processor. I want my Spambayes back!!! Can
someone help me?

      Michele
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