[Spambayes] problem with spambayes

Karen Lu KLu at ciia.org
Thu Jan 3 16:24:59 CET 2008

Hi Thomas,

Thanks for your reply.  I uninstalled the previous version through the
control panel and made sure to download the installer version (.exe)
this time.  It still doesn't work.  

The problem I think is that Spambayes was never correctly installed in
the first place.  When it was first installed, the spambayes tool bar
appeared in outlook along with the junk mail and junk suspects folders
but there was no automatic automatically filtering of emails as usually
happens.  The buttons on the spambayes toolbar, while they appear in
Outlook, are not activated.  The 'Delete as spam' button is disabled and
the "Spambayes" drop-down list does not appear.

I've tried to uninstall and reinstall spambayes several times but with
no success.  It seems that the original add-in (that doesn't work
properly) is now 'stuck' in Outlook-it does not uninstall when I
uninstall the spambayes program from the computer.

Does this make any sense?


-----Original Message-----
From: Thomas Hruska [mailto:thruska at cubiclesoft.com] 
Sent: Wednesday, January 02, 2008 8:15 PM
To: Karen Lu
Cc: spambayes at python.org
Subject: Re: [Spambayes] problem with spambayes

Karen Lu wrote:
> Hello,
> I'm having a problem with the spambayes installation on one computer
> our network.  We are currently using windows XP PRO and have a 2007
> version of Microsoft outlook.  The version of spambayes that I
> downloaded is 1.0.4.  I also downloaded python 2.5 for windows.  I
> restarted the computer after these programs were installed.
> Everything seems to download successfully but when I go into outlook,
> the spambayes toolbar is visible but it does not work.  If I click on
> the 'delete as spam' button, nothing happens and there is no automatic
> sorting of junk suspects or junk mail.  
> This is strange since spambayes was successfully added to everyone
> else's computer in the office.
> Many thanks for your help and happy new year!
> Karen Lu,

You didn't need to install Python*.  Python is only necessary when 
building from the source code.  You should have downloaded and installed

the installer version (.exe).  Try it again and make sure that Outlook 
is "detected" and checked by default.  If it isn't "detected", then 
something weird is happening.

* You probably installed Python as a result of Spambayes not appearing 
right away.

Thomas Hruska
CubicleSoft President
Ph: 517-803-4197

*NEW* MyTaskFocus 1.1
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