[Spambayes] Help, Please

[Mark Hammond]

It sounds like your primary problem is that you can't see the spambayes
toolbar.  You should have received an automated reply to your post with a
link to the spambayes FAQ - that includes some troubleshooting tips for
getting your toolbar to show, and it also includes instructions for finding
you log file - that log file may offer some clues.  A very common problem is
that people sometimes accidently delete the entire "spam" folder, so
spambayes is unable to work correctly.  If this is the case, you can
probably find the accidentally deleted folder itself in the "Deleted Items"
folder.

 

Cheers,

 

Mark

 

From: spambayes-bounces at python.org [mailto:spambayes-bounces at python.org] On
Behalf Of Catherine Arlett
Sent: Thursday, 19 June 2008 1:15 PM
To: spambayes at python.org
Subject: [Spambayes] Help, Please

 

Well, here I am, a dues-paying member of the Spam-Bayes Gang, and I can't
get the darned program to install. 

 

I'm running Outlook 2003 on an HP Pavilion desktop running Windows XP.  I
downloaded your program (on Kim Komando's good advice, thank you), and I
have an application file version 104.x.  

 

When I first installed it, it seemed to kick into gear, setting up a nifty
spam folder, reading my junk mail and diverting it, and generally behaving.
The only exceptions were that I never saw a toolbar or, for that matter, an
icon anywhere on my desktop or in the Start menu.  I could live with that,
because it seemed to be working.

 

I think it was working for two or three days.  (I shut down my entire system
at night, and reboot each morning.)  About three days ago, I got a message
telling me there had been a problem that only I could correct by
reconfiguring the program.  And that's where the grief began.  I have tried
all the hints and clues and suggestions - and I am baffled!.  I have tried
several reinstalls, and there is one notable issue:  I don't see the install
wizard, and I know that something requiring 8.3 mb doesn't unfold itself in
no more than the blink of an eye.

 

What's happening, and what do I need to do next?  I'm a cranky old broad of
only moderate techie-nerdiness, and I'm frustrated!

 

Catherine Arlett, Camelot

Practice Random Kindness and Senseless Acts of Beauty.  It's our world!

 

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