The 'Delete as Spam' and 'Recover From Spam' commands do not work for items in Junk Suspects. I have to drag the items into the appropriate folder in Outlook Shortcuts. Please advise how I can correct this. Hatti Woakes 2 Hill Terrace Fishguard Pembrokeshire SA65 9LU Tel: 01348 874217 Email: hatti at woakes.demon.co.uk