[Tracker-discuss] triage and other matters

[Stefan Seefeld]

Paul Dubois wrote:
> My experience, even on a smaller (much!) tracker, is that sending all
> changes to everyone on a list will wear out the people on that list. With
> roundup I think it works best to send the *new* issues to that list and
> then
> let the nosy mechanism do its thing. The nosy mechanism is *the* genius
> invention in Roundup, I believe.

I'm not quite sure. For users it should make no difference, whether they
get added to some send-me-a-mail-for-each-new-issue detector inside
roundup, or whether they subscribe to a mailing list this detector sends
the notification to.
I believe it's more a question of scale. If the list is small, it's
simpler to handle by roundup internally, but if it gets bigger, it may not.

Don't forget that the list itself exist for this very purpose, so if people
subscribe, it's because they really want this notificaion.

(The list of course needs to be read-only, without archives, etc.)

On the other hand, It may make sense to triage the issues in terms
of topic/component/platform/whatever and then let users subscribe only
to a subset of issues, based on those attributes.
I think there the power of roundup is much more useful.

Regards,
		Stefan

-- 

      ...ich hab' noch einen Koffer in Berlin...