[Tracker-discuss] Reminder: please review tracker schema !
Georg Brandl
g.brandl at gmx.net
Thu Nov 30 22:44:00 CET 2006
Martin v. Löwis wrote:
> Paul Dubois schrieb:
>> I'm sorry that my experience with reality does not agree with your
>> intellectual model of how people behave. (:->
>>
>> I have actually done the experiment.
>> Buzilla, no email, just a website -> not used
>> Roundup, email, and a website -> kaboom! explosive growth of bug
>> reports and team communications.
>
> Everybody certainly has his own experience; I found that people
> do use the SF web-only tracker massively. I feel that we couldn't
> stand more submissions; we can't catch up with what we get now.
> So the idea that people will report more bugs if they can do so
> by email is really scary.
Another point is that we may have to notify people unfamiliar with
Roundup that they can just click "Reply" to add a comment to the
issue, perhaps with a footer in the email.
Another thing: can attachments be created by sending a mail with
attachments?
Georg
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