[Tracker-discuss] [issue164] System message mail

Paul Dubois metatracker at psf.upfronthosting.co.za
Tue Oct 16 19:08:11 CEST 2007

Paul Dubois added the comment:


By popular demand a change was made to send email on EVERY change to an
issue, including ones for which no human typed a message. Roundup's default
behavior in that case is to make up a message that says 'System message'.
For example if someone just goes in and changes the priority, but doesn't
type a message as to why, you'll get such a message.

It is possible to do better and replace this message with something that has
at least the name of the user who made the change, such as, 'Action taken by
Dubois.' but to see what the change is about you have to look at the stuff
at the bottom like priority->urgent. We will make this improvement when
someone gets a chance but it isn't going to be all that much of an
improvement. It would therefore be best if people making a change type a

My experience with my own tracker made me feel these 'no message' changes
should not trigger an email, but I seem to be the only one who thinks so and
that is why we made the change to the current behavior.

On 10/16/07, Guido van Rossum <metatracker at psf.upfronthosting.co.za> wrote:
> New submission from Guido van Rossum:
> Since a few days (a week?) I keep getting a lot of emails related to
> tracker
> issues (in whose nosy list I am) where the body of the message is simply
> "System
> message:".  The sender is "admin".  What's up with these?  I'm attaching
> the
> latest example.
> ----------
> messages: 828
> nosy: guido
> priority: urgent
> status: unread
> title: System message mail
> _______________________________________________________
> Meta Tracker <metatracker at psf.upfronthosting.co.za>
> <http://psf.upfronthosting.co.za/roundup/meta/issue164>
> _______________________________________________________
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status: unread -> chatting

Meta Tracker <metatracker at psf.upfronthosting.co.za>
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