[Tracker-discuss] Priorities in the tracker

Steve Holden steve at holdenweb.com
Sun Jan 20 19:53:03 CET 2008

Martin v. Löwis wrote:
> After some months of tracker operation, I'd like to discuss one aspect
> of the tracker schema: priorities.
> Each issue has a severity and a priority. The severity is assigned by
> the submitter, defaults to normal, and indicates how serious the issue
> impacts him and the community.
> The priority is assigned by a developer (and cannot be set by
> a "mere" user), and indicates how quickly this issue must be processed.
> The priority is initially unset, requiring a developer to perform screening.
> It appears that developers rarely set the priority, leaving the issues
> formally unscreened.
> So what should we do? Leave things as-is? Drop the notion of priority?
> Change our process to make sure priorities do get set (and honored)?
It would appear useful to define some workflow aspects of issue 
processing, for example to ensure that priority gets set by a 
"responsible" reviewer.

However whether such workflow should be imposed by automation or simply 
a discipline of development I'm not in a position to say.

Steve Holden        +1 571 484 6266   +1 800 494 3119
Holden Web LLC              http://www.holdenweb.com/

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