[TriZPUG] Plone/Sysadmin Job at NYU
hcayless at email.unc.edu
Wed Sep 30 21:48:29 CEST 2009
Begin forwarded message:
> From: Tom Elliott <tom.elliott at nyu.edu>
> Date: September 30, 2009 3:41:04 PM EDT
> To: Hugh Cayless <hugh.cayless at nyu.edu>
> Subject: copy for TriZpug
> Dear friends:
> We have an immediate opening in New York for a full-time systems
> administrator / web master at the Institute.
> Job description and application instructions:
> Position Summary:
> Design, develop, program and manage websites, databases,
> departmental servers and other computing and office automation
> systems for the Institute for the Study of the Ancient World
> (ISAW). Formulate policies, establish priorities, independently
> resolve routine and non-routine technical matters; provide technical
> analysis, user support and oversee repairs/upgrades for the full
> range of ISAW's computing and office automation needs; manage
> administrative and technical functions for the Institute;
> collaborate with central Information Technology Services and other
> university departments to ensure a complete, up-to-date and smoothly
> functioning IT infrastructure. Provide direct IT support for events
> and other special requirements.
> Qualifications/Required Education
> Bachelor's degree in computer science, information science, computer
> engineering or a closely related field.
> Preferred Education
> Master's degree in computer science, information science, computer
> engineering or a closely related field.
> Required Experience
> Four years of relevant experience and/or combination of education.
> Must include administration of Macintosh servers, website creation
> and maintenance, and design, deployment and management of databases.
> Preferred Experience
> Customization and administration of Plone-based web applications.
> Required Knowledge, Skills, and Abilities
> Macintosh and PC network and systems administration. XHTML+CSS,
> Filemaker Pro plus one or more of the following programming skills:
> procedures to a diverse population at all levels. Demonstrated
> knowledge and understanding of information technology applications
> in complex networked/on-line system environments. Ability to make
> decisions independently and without direct supervision. Ability to
> work cooperatively as a member of an interdisciplinary team,
> communicate effectively and persuasively to senior IT and
> administrative management, and represent the Institute in internal
> and external interactions. Excellent organizational, interpersonal
> and problem-solving skills.
> Preferred Knowledge, Skills, and Abilities
> Management of a major website re-engineering or information systems
> development project. Experience as a consultant working with clients
> to identify IT needs and developing a system responsive to those
> Projected Position Start Date 10-15-2009
> Principal Duties:
> 1. Modify, maintain and update all ISAW websites and web
> applications including the Institute's legacy website, as well as
> existing "minisites" for excavations, exhibitions, conferences and
> other ISAW-related projects. Train staff how to update sites and
> monitor results for quality and technical integrity. Plan for and
> implement upgrades and technology transitions to ensure all web
> assets remain functional and accessible, and reflect positively on
> the Institute's public image. Adapt existing or create new minisites
> for ISAW projects, excavations, exhibitions and conferences.
> 2. Collaborate with staff and leadership across the Institute to
> design, develop, program, deploy and administer a next-generation
> content management system, events management system and associated
> web application. Collaborate with Digital Projects staff in
> directing subcontractors working on programming and design tasks to
> support the effort, evaluate their work, communicate effectiveness
> to leadership and ensure on-time project completion. Manage the
> migration of content from the legacy website to the new system and
> the decommissioning of the legacy website. Assume primary
> responsibility for the systems administration, software upgrade and
> maintenance of the new site and associated systems.
> 3. Perform system and network administration duties for Macintosh
> server (file sharing and centralized backup services) and Apple and
> PC laptop and desktop computers. Ensure security, performance and
> optimal uptime of all systems. Ensure availability of network,
> internet access, printing and other services for guests as
> appropriate. Monitor and analyze system performance and resource
> usage to identify areas for improvement and potential economies.
> 4. Support the computing and office automation needs of staff,
> faculty, students, visiting scholars and other guests in accordance
> with Institute policy. Establish a help desk system and associated
> process for request submission and task management. Train personnel
> on its use and monitor it to provide quick and effective response to
> all tickets. Handle inquiries and requests in a congenial,
> professional and efficient manner. Assess nature and complexity of
> requests, responding to inquiries and resolving problems immediately
> whenever possible. Promptly report conflicts or other difficulties
> to the Administrative Director and Associate Director for Digital
> Programs. Provide "how-to" guides and other training and reference
> materials via internal web pages, emails and other means.
> 5. Ensure efficient and innovative flow and processing of
> information throughout the faculty and administrative staff and
> offices (to include non-local affiliates). Train staff in use of
> database and web applications for information management. Identify
> bottlenecks, research appropriate solutions and communicate
> recommendations to management. Design, develop, program, install and
> configure databases and web applications to support information
> management and processing. Maintain and improve software and
> hardware for scanning and desktop publishing functions. Administer
> email lists.
> 6. Manage inventory, procurement and proper operation of computer
> and office automation hardware, software, licenses and associated
> supplies. Oversee supply closet, retain keys and authorize access to
> supply closet. Respond to requests about office equipment. Schedule
> both regular and emergency maintenance of shared equipment (fax,
> copy machines, printers, etc.) as appropriate. Maintain inventory
> database in a complete and up-to-date fashion. Track expenditures
> and report to Administrative Director on budget concerns and major
> 7. Serve as liaison between ISAW and ITS, Telecomm, Asset Management
> and other University departments, as well as external service
> vendors to ensure that installations, upgrades, repairs and policy
> changes are implemented in a timely manner and perform as expected.
> 8. Ensure the smooth, professional and on-time execution of ISAW
> public and internal events (e.g., lectures) by conducting routine
> checks and preventative maintenance on all required audio-visual
> systems, laptops, projectors and the like; by ensuring all systems
> are set up in advance of each event; by liaising with presenters in
> advance to ensure their slides are properly prepared for
> presentation and loaded on appropriate machines; and by attending
> (or ensuring a subordinate attends) all appropriate events to assist
> in the event of difficulties. Smooth functioning of technology at
> these events, and ready access to technical assistance, is highly
> visible and has a significant impact on ISAW's reputation.
> 9. Supervise staff; identify and prioritize assignments to ensure
> deadlines are met and review work for accuracy.
> Tom Elliott
> Associate Director for Digital Programs
> Institute for the Study of the Ancient World
> New York University
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