[Tutor] Re: Hi
Alan Gauld
alan.gauld at blueyonder.co.uk
Tue Sep 23 16:51:16 EDT 2003
> > projects people are working on right now??
Right now none coz I'm off on vacation tomorrow! :-)
But once I get back I'll be working on a call queue
simulator for a contact centre - modelling the call
presentation to agents with a blended mix of voice,
email and web chats.
If that looks realistic then I will extend it to see
what happens if we add Instant Messaging to the mix.
And if I can find the spare time I might also try to
build a little COM utility for Outlook to generate a
distribution list from the list of addresses on the
To: and CC: lines in an email. It would probably be
easier in VBA but I'd like to try it in Python...
But time will be at a premium when I return, so its
a long shot.
Welcome to the tutor list, :-)
Alan G.
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