[Mailman-Users] Hotmail dumping Mailman messages?

[G. Armour Van Horn]

It's probably time for them to upgrade their mail servers to FreeBSD again.

Van

Geoff Allen wrote:

> Chuq Von Rospach wrote:
> >
> > On Wednesday, October 16, 2002, at 01:15  PM, Jeff Simmons wrote:
> >
> >> I've talked to several other Mailman admins - Hotmail is dumping a lot of
> >> messages from us on the floor.
> >>
> >
> > Hotmail seems to be more broken than usual.
>
> It's not just Mailman. It's a generic hotmail problem. We're seeing it
> from listproc.
>
> One of our list owners got the following explanation from hotmail:
>
> From: "Jack at CS"
> Subject: RE: WSU mailing list bounces
> Date: Tue, 15 Oct 2002 15:20:52 -0700
> To: "'Peter Harkins'"
> X-Mailer: Microsoft Outlook, Build 10.0.3416
>
> Hi Peter,
>
> OK, here's what's happening. We accept your message and it goes on our
> spoolers. Something on our SMTP servers messes up the time stamp on one
> or more messages in that same que. The spooler tries to enumerate all
> the messages it's got and can't, so it starts over. And it still can't.
> 48 hours later the spooler crashes from having an insanely long que, or
> the admin finally tracks down what spooler is clogging the system. Then
> it reboots and notices that all of your messages have been in the que
> for 48 hours and that their TTL has expired. It then bounces the
> messages back to you with a generic 5.0.0 error.
>
> Right now we are putting together a QFE (basically a system wide policy
> change) that will allow the spoolers to disregard any individual message
> with a defective time stamp and then go ahead and process the rest of
> the que. That's the good news. The bad news it that this QFE cannot go
> into effect for at least 2 weeks.
>
> Meanwhile, at least we know what the problem is. For you the solution is
> to treat all of our 5.0.0 errors as if they were, say 4.5.1 errors. In
> other words, just try to resend the messages. The odds are that you'll
> get through on a second try as you'll end up on a different spooler.
>
> Let me know if that help at all.
>
> Jack, MSN Hotmail support
>
> --
> Geoff Allen, geoff at wsu.edu, <http://www.wsu.edu/~geoff/>
>
> In theory, there is no difference between theory and practice, but in
> practice, there is.  -- Author unknown
>
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