[Mailman-Users] Help with Bounce Processing

Barry S, Finkel bsfinkel at att.net
Thu May 10 22:04:14 CEST 2012


On 5/9/2012 7:17 AM, Futchko, Rose wrote:
> Hello,
>
> Yes, I meant 2.1.5 -- thank you.
>
> This is the additional information:
>
>
>>>> <mailman at list.informs.org>  5/7/2012 9:58 AM>>>
> This is a Mailman mailing list bounce action notice:
>
>      List:       Listname
>      Member:     email address
>      Action:     Subscription disabled.
>      Reason:     Excessive or fatal bounces.
>
>
>
> The triggering bounce notice is attached below.
>
> Questions? Contact the Mailman site administrator at
> mailman at list.informs.org.
>
> Received: from [64.56.46.224] (localhost [127.0.0.1])
> 	by mail.informs.org (8.13.1/8.13.1) with ESMTP id
> q47Dm58n027853;
> 	Mon, 7 May 2012 09:50:13 -0400
> X-SenderID: Sendmail Sender-ID Filter v0.2.14 mail.informs.org
> q47Dm58n027853
> Authentication-Results: mail.informs.org
> sender=transci-logistics-society-bounces at list.informs.org;
> sender-id=neutral; spf=neutral
> X-DKIM: Sendmail DKIM Filter v2.2.1 mail.informs.org q47Dm58n027853
> DKIM-Signature: v=1; a=rsa-sha1; c=simple/simple; d=informs.org;
> s=iol-mail;
> 	t=1336398721; bh=nBoB7gLpyON0aTfYk/86AG+8qdc=;
> 	h=Authentication-Results:Authentication-Results:From:To:Date:
> 	 Message-ID:Accept-Language:acceptlanguage:Subject:Sender;
> b=DDR/BS
> 	
> 5R1Rg1ZFSefHd9sxFAzBL//DzEFLlSzj8ugS0fU0YaIJBnBo9/0tKK8eAKthApq60EL
> 	
> NAV4j5wAFhn+5wnJcTRvqfRCsGH4i0ZGjFK3E4cFNFQeylcGs3po6mK4o7ChJn+L9Rq
> 	UqaqYnbP8XM+y7nNLIv53AphKDs0QVU=
> Received: from mail.informs.org (localhost [127.0.0.1])
> 	by mail.informs.org (8.13.1/8.13.1) with ESMTP id q47C8hZH014190
> 	(version=TLSv1/SSLv3 cipher=DHE-RSA-AES256-SHA bits=256
> verify=NO);
> 	Mon, 7 May 2012 08:08:43 -0400
> X-SenderID: Sendmail Sender-ID Filter v0.2.14 mail.informs.org
> q47C8hZH014190
> Authentication-Results: mail.informs.org from=elisemh at umd.edu;
> 	sender-id=neutral; spf=neutral
> Received: (from root at localhost)
> 	by mail.informs.org (8.13.1/8.13.1/Submit) id q47C8hP3014187;
> 	Mon, 7 May 2012 08:08:43 -0400
> Received: from sdc-mx1.umd.edu (sdc-mx1.umd.edu [128.8.162.150])
> 	by mail.informs.org (8.13.1/8.13.1) with ESMTP id
> q47C8f8l014174;
> 	Mon, 7 May 2012 08:08:41 -0400
> X-SenderID: Sendmail Sender-ID Filter v0.2.14 mail.informs.org
> q47C8f8l014174
> Authentication-Results: mail.informs.org from=elisemh at umd.edu;
> 	sender-id=neutral; spf=neutral
> X-IronPort-Anti-Spam-Filtered: true
> X-IronPort-Anti-Spam-Result:
> ArsCAKC6p0+ACAzogWdsb2JhbABEgkanDwGDEYZTAQEWJieCEAMFIAgBXQElAQEBCgoUBRAP
> DCYBBAERAQgGDId0C7EkiQmQPGMEkBoBiS2PfQ
> Received: from oitpmxht01.umd.edu (HELO exch.mail.umd.edu)
> ([128.8.12.232])
> 	by sdc-mx1.umd.edu with ESMTP; 07 May 2012 08:08:40 -0400
> Received: from oitmxcms01vi.AD.UMD.EDU ([169.254.1.122]) by
> 	OITPMXHT01.AD.UMD.EDU ([128.8.12.232]) with mapi;
> 	Mon, 7 May 2012 08:08:40 -0400
> From: Elise Miller-Hooks<elisemh at umd.edu>
> To: "transci-logistics-section at list.informs.org"
> 	<transci-logistics-section at list.informs.org>,
>          "transci-logistics-society at list.informs.org"
> 	<transci-logistics-society at list.informs.org>
> Date: Mon, 7 May 2012 08:08:37 -0400
> Thread-Topic: A great loss for the TSL Society
> Thread-Index: Ac0sSaLy16gsDbusR+ShPb1Nsm9MIA==
> Message-ID:
> <0D78E3BEE1F5C04CA3641F214EE381AD01A4EBA4801A at OITMXCMS01VI.AD.UMD.EDU>
> Accept-Language: en-US
> Content-Language: en-US
> X-MS-Has-Attach: yes
> X-MS-TNEF-Correlator:
> acceptlanguage: en-US
> MIME-Version: 1.0
> X-Spam-Status: No, score=-5.8 required=2.9
> tests=AWL,BAYES_00,HTML_MESSAGE,
> 	RCVD_IN_DNSWL_MED shortcircuit=no autolearn=unavailable
> version=3.2.5
> X-Spam-Checker-Version: SpamAssassin 3.2.5 (2008-06-10) on
> mail.informs.org
> X-Mailman-Approved-At: Mon, 07 May 2012 09:48:04 -0400
> Cc:
> Subject: [Transci-logistics-society] A great loss for the TSL Society
> X-BeenThere: transci-logistics-society at list.informs.org
> X-Mailman-Version: 2.1.5
> Precedence: list
> List-Id: Transportation Science and Logistics Society of INFORMS
> 	<transci-logistics-society.list.informs.org>
> List-Unsubscribe:
> <http://list.informs.org/mailman/listinfo/transci-logistics-society>,
> 	
> <mailto:transci-logistics-society-request at list.informs.org?subject=unsub
> scribe>
> List-Archive:
> <http://list.informs.org/pipermail/transci-logistics-society>
> List-Post:<mailto:transci-logistics-society at list.informs.org>
> List-Help:
> <mailto:transci-logistics-society-request at list.informs.org?subject=help>
> List-Subscribe:
> <http://list.informs.org/mailman/listinfo/transci-logistics-society>,
> 	
> <mailto:transci-logistics-society-request at list.informs.org?subject=subsc
> ribe>
> Content-Type: multipart/mixed; boundary="===============1216496403=="
> Sender: transci-logistics-society-bounces at list.informs.org
> Errors-To: transci-logistics-society-bounces at list.informs.org
>
> Return-path:<>
> Received: from mail.informs.org (localhost [127.0.0.1])
> 	by mail.informs.org (8.13.1/8.13.1) with ESMTP id q47ER99A006791
> 	(version=TLSv1/SSLv3 cipher=DHE-RSA-AES256-SHA bits=256
> verify=NO)
> 	for
> <transci-logistics-society-bounces at list.informs.org.procmail>;
> 	Mon, 7 May 2012 10:27:10 -0400
> X-SenderID: Sendmail Sender-ID Filter v0.2.14 mail.informs.org
> q47ER99A006791
> Authentication-Results: mail.informs.org
> from=MAILER-DAEMON at mail.informs.org;
> 	sender-id=neutral; spf=neutral
> X-DKIM: Sendmail DKIM Filter v2.2.1 mail.informs.org q47ER99A006791
> DKIM-Signature: v=1; a=rsa-sha1; c=simple/simple; d=informs.org;
> s=iol-mail;
> 	t=1336400836; bh=r/uqa39i9pKtHAwopuBeggH2Cus=; h=Date:From:
> 	Message-Id:To:Subject:Auto-Submitted;
> b=rwpTPxmFKIgMnHAesV2Zf6JDRH
> 	
> BdYIdKlntNcVfBWoTCzbsdoC9xR0fQ1oIehAPHZKF8NBIaVR2ENgw+LxqIRlDSv6VLi
> 	
> NvjEkjUFOt9vOjH1aoXj3Bz8h238kx8JeOaOaH6QW9EaqqsVis0cLq9YwVD01EwoeCy
> 	FS9CNF2l9xU=
> Received: (from root at localhost)
> 	by mail.informs.org (8.13.1/8.13.1/Submit) id q47ER9dQ006788
> 	for transci-logistics-society-bounces at list.informs.org.procmail;
> 	Mon, 7 May 2012 10:27:09 -0400
> Received: from localhost (localhost)
> 	by mail.informs.org (8.13.1/8.13.1) id q47ER58i028269;
> 	Mon, 7 May 2012 10:27:05 -0400
> Date: Mon, 7 May 2012 10:27:05 -0400
> From: Mail Delivery Subsystem<MAILER-DAEMON at mail.informs.org>
> Message-Id:<201205071427.q47ER58i028269 at mail.informs.org>
> To:<transci-logistics-society-bounces at list.informs.org>
> MIME-Version: 1.0
> Content-Type: multipart/report; report-type=delivery-status;
> 	boundary="q47ER58i028269.1336400825/mail.informs.org"
> Subject: Returned mail: see transcript for details
> Auto-Submitted: auto-generated (failure)
> X-Spam-Status: No, score=-4.2 required=2.9
> tests=ALL_TRUSTED,AWL,BAYES_00
> 	shortcircuit=no autolearn=ham version=3.2.5
> X-Spam-Checker-Version: SpamAssassin 3.2.5 (2008-06-10) on
> mail.informs.org
>
>
>
> Reporting-MTA: dns; mail.informs.org
> Received-From-MTA: DNS; localhost
> Arrival-Date: Mon, 7 May 2012 09:50:13 -0400
>
> Final-Recipient: RFC822; kenneth.kuhn at canterbury.ac.nz
> Action: failed
> Status: 5.1.1
> Remote-MTA: DNS; mx1.canterbury.ac.nz
> Diagnostic-Code: SMTP; 550 5.1.1 unknown or illegal
> user:kenneth.kuhn at canterbury.ac.nz
> Last-Attempt-Date: Mon, 7 May 2012 09:53:26 -0400
>
> Final-Recipient: RFC822; martin.savelsbergh at csiro.au
> Action: failed
> Status: 5.1.1
> Remote-MTA: DNS; act-mx.csiro.au
> Diagnostic-Code: SMTP; 550 #5.1.0 Address rejected.
> Last-Attempt-Date: Mon, 7 May 2012 09:54:06 -0400
>
> Final-Recipient: RFC822; dlagana at deis.unica.it
> Action: failed
> Status: 5.1.2
> Remote-MTA: DNS; deis.unica.it
> Diagnostic-Code: SMTP; 550 Host unknown
> Last-Attempt-Date: Mon, 7 May 2012 09:54:24 -0400
>
> Final-Recipient: RFC822; muhammad.mazahir-6 at etudiants.ensam.eu
> Action: failed
> Status: 5.0.0
> Remote-MTA: DNS; mail-in.ensam.eu
> Diagnostic-Code: SMTP; 511 Destinataire inconnu - Recipient unknown
> -(muhammad.mazahir-6 at etudiants.ensam.eu)
> Last-Attempt-Date: Mon, 7 May 2012 09:57:39 -0400
>
> Final-Recipient: RFC822; kroodbergen at fac.fbk.eur.nl
> Action: failed
> Status: 5.1.1
> Remote-MTA: DNS; mercury.fbk.eur.nl
> Diagnostic-Code: SMTP;550 5.1.1<kroodbergen at fac.fbk.eur.nl>: Recipient
> addressrejected: User unknown
> Last-Attempt-Date: Mon, 7 May 2012 09:57:43 -0400
>
> Final-Recipient: RFC822; daduna at fhwr-berlin.de
> Action: failed
> Status: 5.1.2
> Remote-MTA: DNS; fhwr-berlin.de
> Diagnostic-Code: SMTP; 550 Host unknown
> Last-Attempt-Date: Mon, 7 May 2012 09:57:58 -0400
>
> Final-Recipient: RFC822; a.strauss at lancaster.ac.uk
> Action: failed
> Status: 5.1.1
> Remote-MTA: DNS; whobblebury.lancs.ac.uk
> Diagnostic-Code: SMTP; 550 Invalid recipient address
> Last-Attempt-Date: Mon, 7 May 2012 10:04:41 -0400
>
> Final-Recipient: RFC822; eduardo.soares at latop.com.br
> Action: failed
> Status: 5.7.1
> Remote-MTA: DNS; mx5.infolink.com.br
> Diagnostic-Code: SMTP; 554
> 5.7.1<64-56-46-224.isp.comcastbusiness.net[64.56.46.224]>: Clienthost
> rejected: =myspam gold= We don't accept Direct Deliveryfrom
> Dial-up/DSL/CABLE/Wireless/3G networks. If you are NOTdoing E-mail
> Marketing/Opt-in/Opt-out/SPAM/UCE (which areforbidden here), please
> contact abuse at infolink.com.br with thecomplete ERROR MESSAGE to be
> analized.
> Last-Attempt-Date: Mon, 7 May 2012 10:04:46 -0400
>
> Final-Recipient: RFC822; brka at man.dtu.dk
> Action: failed
> Status: 5.1.1
> Remote-MTA: DNS; filter2.ait.dtu.dk
> Diagnostic-Code: SMTP;550 5.1.1<brka at man.dtu.dk>... Sorry, no mailbox
> here by thatname or mailbox is over quota
> Last-Attempt-Date: Mon, 7 May 2012 10:06:30 -0400
>
> Final-Recipient: RFC822; raist at man.dtu.dk
> Action: failed
> Status: 5.1.1
> Remote-MTA: DNS; filter2.ait.dtu.dk
> Diagnostic-Code: SMTP;550 5.1.1<raist at man.dtu.dk>... Sorry, no mailbox
> here bythat name or mailbox is over quota
> Last-Attempt-Date: Mon, 7 May 2012 10:06:30 -0400
>
> Final-Recipient: RFC822; liebchen at math.tu-berlin.de
> Action: failed
> Status: 5.1.1
> Remote-MTA: DNS; mail.tu-berlin.de
> Diagnostic-Code: SMTP; 550 Recipient verify failed
> Last-Attempt-Date: Mon, 7 May 2012 10:06:56 -0400
>
> Final-Recipient: RFC822; k.akartunali at ms.unimelb.edu.au
> Action: failed
> Status: 5.1.1
> Remote-MTA: DNS; puffer.ms.unimelb.edu.au
> Diagnostic-Code: SMTP; 550<k.akartunali at ms.unimelb.edu.au>: Recipient
> addressrejected: User unknown in local recipient table
> Last-Attempt-Date: Mon, 7 May 2012 10:10:15 -0400
>
> Final-Recipient: RFC822; combste at ornl.gov
> Action: failed
> Status: 5.1.1
> Remote-MTA: DNS; mta02.ornl.gov
> Diagnostic-Code: SMTP; 550 #5.1.0 Address rejected.
> Last-Attempt-Date: Mon, 7 May 2012 10:15:07 -0400
>
> Final-Recipient: RFC822; jlancaster at qatarairways.com.qa
> Action: failed
> Status: 5.1.1
> Remote-MTA: DNS; mx1.qatarairways.com.qa
> Diagnostic-Code: SMTP; 550 #5.1.0 Address rejected.
> Last-Attempt-Date: Mon, 7 May 2012 10:15:50 -0400
>
> Final-Recipient: RFC822; schinaso at transmartconsulting.gr
> Action: failed
> Status: 5.1.2
> Remote-MTA: DNS; transmartconsulting.gr
> Diagnostic-Code: SMTP; 550 Host unknown
> Last-Attempt-Date: Mon, 7 May 2012 10:19:19 -0400
>
> Final-Recipient: RFC822; kwanghun.chung at uclouvain.be
> Action: failed
> Status: 5.1.1
> Remote-MTA: DNS; smtp.sgsi.ucl.ac.be
> Diagnostic-Code: SMTP;550 5.1.1<kwanghun.chung at uclouvain.be>: Recipient
> addressrejected: unknown address
> Last-Attempt-Date: Mon, 7 May 2012 10:21:47 -0400
>
> Final-Recipient: RFC822; sehernan at uniandes.edu.co
> Action: failed
> Status: 5.1.1
> Remote-MTA: DNS; avmx02.uniandes.edu.co
> Diagnostic-Code: SMTP; 550 5.1.1 Recipient address rejected: User
> unknown
> Last-Attempt-Date: Mon, 7 May 2012 10:24:44 -0400
>
> Final-Recipient: RFC822; jshan at ust.hk
> Action: failed
> Status: 5.3.0
> Remote-MTA: DNS; mx1.ust.hk
> Diagnostic-Code: SMTP; 553 5.3.0<jshan at ust.hk>... Recipient address no
> longerexists
> Last-Attempt-Date: Mon, 7 May 2012 10:25:27 -0400
>
>
> The original message was received at Mon, 7 May 2012 09:50:13 -0400 from
> localhost [127.0.0.1]
>
>     ----- The following addresses had permanent fatal errors -----
> <kenneth.kuhn at canterbury.ac.nz>
>      (reason: 550 5.1.1 unknown or illegal user:
> kenneth.kuhn at canterbury.ac.nz)<martin.savelsbergh at csiro.au>
>      (reason: 550 #5.1.0 Address rejected.)<dlagana at deis.unica.it>
>      (reason: 550 Host unknown)
> <muhammad.mazahir-6 at etudiants.ensam.eu>
>      (reason: 511 Destinataire inconnu - Recipient unknown -
> (muhammad.mazahir-6 at etudiants.ensam.eu))
> <kroodbergen at fac.fbk.eur.nl>
>      (reason: 550 5.1.1<kroodbergen at fac.fbk.eur.nl>: Recipient address
> rejected: User unknown)<daduna at fhwr-berlin.de>
>      (reason: 550 Host unknown)
>
> -----Original Message-----
> From: Mark Sapiro [mailto:mark at msapiro.net]
> Sent: Tuesday, May 08, 2012 7:25 PM
> To: Futchko, Rose
> Cc: mailman-users at python.org
> Subject: Re: [Mailman-Users] Help with Bounce Processing
>
> On 5/7/2012 2:17 PM, Futchko, Rose wrote:
>
>> We are using Mailman 2.15 and have an unusual problem that I was
>> hoping that someone can help me with.
>
> There is no 2.15. Do you mean 2.1.5?
>
>
>> We have close to 109 lists running
>> successfully, however there are times when bounce processing sends the
>> following message (over 100 times) in the span of a few hours to one
>> user/subscriber to the list. They are not the admin:
>>
>>
>>
>> This is a Mailman mailing list bounce action notice:
>
> Without seeing the complete message with all headers, it is virtually
> impossible to guess what may be happening. Can you post a complete
> message example with all headers?
>
I have looked at the rejection mail, and there are things that I do not
understand; maybe critical information has been modified/obscured.

It appears that a piece of mail was sent:

From: Elise Miller-Hooks <elis... at umd.edu>
           To: "transci-logistics-sect... at list.informs.org" 
<transci-logistics-sect... at list.informs.org>,
                 "transci-logistics-soci... at list.informs.org" 
<transci-logistics-soci... at list.informs.org>
           Date: Mon, 7 May 2012 08:08:37 -0400

The mail that was sent appears to be a  "rejection message" from some 
mail that was
sent to a large number of invalid addresses.   I am not sure why the 
sender sent the
mail to two mailing lists.  If the lists are archived, look at the 
archives to see what
the original mail was.  In my experience with Mailman, mail sent to a 
list would
result in undeliverables returned back to the LISTNAME-bounce address, 
and Mailman
would process those undeliverables.  If the list is so-configured, then 
the last bounce
(that causes a subscriber's bounce score to reach its limit) will be 
sent to the list
owner(s).  With no knowledge of your lists, I do not know if this sender,
Elise Miller-Hooks, is a list owner and by mistake re-sent a rejection 
message back
to the list.
--Barry Finkel


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