No archive files but 2 lists taking up 50MB in cPanel?
I have 3 lists, going to mailing list administration and clicking on Go to list archives gives Private archive file not found for all.
But in cPanel mailing lists it says:
list 1 usage 14.98 MB list 2 usage: 37.72 MB
list 3 has usage in KB, which is what I expect. All are I believe setup identically
I don't have command line access to my cPanel - just FileManager.
How do I find out what these 50+MB are being used for and how do I recover the 50+MB?
Thanks!
On 10/1/19 8:17 AM, Tom Corcoran wrote:
I don't have command line access to my cPanel - just FileManager.
How do I find out what these 50+MB are being used for and how do I recover the 50+MB?
See the FAQ at <https://wiki.list.org/DOC/Mailman%20and%20CPanel>.
This is a question only your hosting provider can answer.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
I came to this group as my isp said they would not support a 3rd party.
I'm confused, Mark. I printed out the link you sent me but I was dumbfounded when I read through it now that there was nothing about clearing out the 50MB and an unhelpful page more or less telling people to leave the group alone :-(
Would someone on this group willing to try and help me retrieve my precious 50MB?
Thanks!
On Tue, 1 Oct 2019 at 19:30, Mark Sapiro <mark@msapiro.net> wrote:
On 10/1/19 8:17 AM, Tom Corcoran wrote:
I don't have command line access to my cPanel - just FileManager.
How do I find out what these 50+MB are being used for and how do I
recover
the 50+MB?
See the FAQ at <https://wiki.list.org/DOC/Mailman%20and%20CPanel>.
Tom,
It isn’t that Mark is being unhelpful, it is that cpanel doess some … odd things with the packages that they bring into their ecosystem. Most of the people on the mailman list are system admins, or at the very least, people who have command line access to the servers that run their mailman installations.
When I was running mailman lists through cPanel, I found the cpanel forums to be a great help, along with the documentation and information found on the support site for cpanel. (Both of those links are contained in the second paragraph of the page for your convenience I included them here)
http://forums.cpanel.net/ <http://forums.cpanel.net/>
http://support.cpanel.net/ <http://support.cpanel.net/>
As to your specific problem of the private archives this is what I found when I looked at one of my cpanel installations:
https://documentation.cpanel.net/display/82Docs/Mailing+Lists https://documentation.cpanel.net/display/82Docs/Archive
Hope this helps to clarify the issues for you.
Bryan Teague Senior Web Administrator, Library and Web Services Information Technology Services Maher Hall 196 5998 Alcalá Park San Diego, CA 92110-2492 Work: 619.260.7842 Cell: 619.321.7288 bryant@sandiego.edu
On Oct 3, 2019, at 8:47 AM, Tom Corcoran <boardtc@gmail.com> wrote:
I came to this group as my isp said they would not support a 3rd party.
I'm confused, Mark. I printed out the link you sent me but I was dumbfounded when I read through it now that there was nothing about clearing out the 50MB and an unhelpful page more or less telling people to leave the group alone :-(
Would someone on this group willing to try and help me retrieve my precious 50MB?
Thanks!
On Tue, 1 Oct 2019 at 19:30, Mark Sapiro <mark@msapiro.net> wrote:
On 10/1/19 8:17 AM, Tom Corcoran wrote:
I don't have command line access to my cPanel - just FileManager.
How do I find out what these 50+MB are being used for and how do I
recover
the 50+MB?
See the FAQ at <https://wiki.list.org/DOC/Mailman%20and%20CPanel>.
Mailman-Users mailing list Mailman-Users@python.org https://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: https://mail.python.org/mailman/options/mailman-users/bryant%40sandiego.edu
On 10/3/19 12:07 PM, Bryan Teague wrote:
Tom,
It isn’t that Mark is being unhelpful, it is that cpanel doess some … odd things with the packages that they bring into their ecosystem. Most of the people on the mailman list are system admins, or at the very least, people who have command line access to the servers that run their mailman installations.
When I was running mailman lists through cPanel, I found the cpanel forums to be a great help, along with the documentation and information found on the support site for cpanel. (Both of those links are contained in the second paragraph of the page for your convenience I included them here)
http://forums.cpanel.net/ <http://forums.cpanel.net/>
http://support.cpanel.net/ <http://support.cpanel.net/>
As to your specific problem of the private archives this is what I found when I looked at one of my cpanel installations:
https://documentation.cpanel.net/display/82Docs/Mailing+Lists https://documentation.cpanel.net/display/82Docs/Archive
Hope this helps to clarify the issues for you.
Bryan Teague Senior Web Administrator, Library and Web Services Information Technology Services Maher Hall 196 5998 Alcalá Park San Diego, CA 92110-2492 Work: 619.260.7842 Cell: 619.321.7288 bryant@sandiego.edu
On Oct 3, 2019, at 8:47 AM, Tom Corcoran <boardtc@gmail.com> wrote:
I came to this group as my isp said they would not support a 3rd party.
I'm confused, Mark. I printed out the link you sent me but I was dumbfounded when I read through it now that there was nothing about clearing out the 50MB and an unhelpful page more or less telling people to leave the group alone :-(
Would someone on this group willing to try and help me retrieve my precious 50MB?
Thanks!
On Tue, 1 Oct 2019 at 19:30, Mark Sapiro <mark@msapiro.net> wrote:
On 10/1/19 8:17 AM, Tom Corcoran wrote:
I don't have command line access to my cPanel - just FileManager.
How do I find out what these 50+MB are being used for and how do I recover the 50+MB? See the FAQ at <https://wiki.list.org/DOC/Mailman%20and%20CPanel>.
Hi Tom,
I have provided Mailman hosting via cPanel for many years now. I apologize for not responding earlier to your request. I know exactly what is taking up that space: attachments. Mailman takes message attachments and stores them in an attachment directory that is part of the Mailman file structure. This directory cannot be access via a normal cPanel user. It requires root access. We have clients who from time to time ask us to reduce their disk usage by clearing out their attachment directory which we are happy to do.
Personally I would like invite you to check us out at https://emwd.com as I think your host did you wrong when they said they would not support a 3rd party. If they are a cPanel host then Mailman is part of cPanel and therefore should be supported.
-- Please let me know if you need further assistance.
Thank you for your business. We appreciate our clients. Brian Carpenter EMWD.com
-- EMWD's Knowledgebase: https://clientarea.emwd.com/index.php/knowledgebase
EMWD's Community Forums http://discourse.emwd.com/
Thanks Brian!
That's great to have that confirmed :-)
*But*, the mystery for me is if archives are turned off how are the attachments saved. Is there another setting? If not, surely one should be added so this unnecessary support request is not needed?
I may have done my isp a disservice. I had a separate request (no resolved) re mailman auto discarding and I think that was the one the were pointing me elsewhere for.
On Thu, 3 Oct 2019 at 18:09, Brian Carpenter <brian@emwd.com> wrote:
Hi Tom,
I have provided Mailman hosting via cPanel for many years now. I apologize for not responding earlier to your request. I know exactly what is taking up that space: attachments. Mailman takes message attachments and stores them in an attachment directory that is part of the Mailman file structure. This directory cannot be access via a normal cPanel user. It requires root access. We have clients who from time to time ask us to reduce their disk usage by clearing out their attachment directory which we are happy to do.
Personally I would like invite you to check us out at https://emwd.com as I think your host did you wrong when they said they would not support a 3rd party. If they are a cPanel host then Mailman is part of cPanel and therefore should be supported.
On 10/3/19 1:21 PM, Tom Corcoran wrote:
Thanks Brian!
That's great to have that confirmed :-)
*But*, the mystery for me is if archives are turned off how are the attachments saved. Is there another setting? If not, surely one should be added so this unnecessary support request is not needed?
I may have done my isp a disservice. I had a separate request (no resolved) re mailman auto discarding and I think that was the one the were pointing me elsewhere for.
On Thu, 3 Oct 2019 at 18:09, Brian Carpenter <brian@emwd.com> wrote:
Hi Tom,
I have provided Mailman hosting via cPanel for many years now. I apologize for not responding earlier to your request. I know exactly what is taking up that space: attachments. Mailman takes message attachments and stores them in an attachment directory that is part of the Mailman file structure. This directory cannot be access via a normal cPanel user. It requires root access. We have clients who from time to time ask us to reduce their disk usage by clearing out their attachment directory which we are happy to do.
Personally I would like invite you to check us out at https://emwd.com as I think your host did you wrong when they said they would not support a 3rd party. If they are a cPanel host then Mailman is part of cPanel and therefore should be supported.
Attachments still accumulate even with archiving turned off. I believe you have to enable content filtering to filter them out.
Your host still should have purged those attachments for you.
-- Please let me know if you need further assistance.
Thank you for your business. We appreciate our clients. Brian Carpenter EMWD.com
-- EMWD's Knowledgebase: https://clientarea.emwd.com/index.php/knowledgebase
EMWD's Community Forums http://discourse.emwd.com/
Tom Corcoran writes:
*But*, the mystery for me is if archives are turned off how are the attachments saved. Is there another setting? If not, surely one should be added so this unnecessary support request is not needed?
Mailman has a facility for saving attachments so that (1) space usage on multiuser systems can be reduced and (2) users have to take explicit action to retrieve "dangerous" file types (.exe, for example). This feature is controlled by the "Nondigest options" -> "Scrub Nondigest" option. (I don't know how this affects digests; I suppose it controls them too but this is undocumented AFAICS.)
If you want them discarded "with extreme prejudice", then I believe this option should be set to "No" (which is counterintuitive, I guess) and use the "Content Filtering" options to either remove and discard content types you don't want, or pass only those types you do want, and discard the rest.
Steve
participants (5)
-
Brian Carpenter -
Bryan Teague -
Mark Sapiro -
Stephen J. Turnbull -
Tom Corcoran