On Thu, 4 Jun 2009 at 12:23, Greg Ewing wrote:
Michael Foord wrote:
if you are added as nosy on a tracker item (which happens when you make a comment or you can do yourself) then you get emailed about new comments.
That's good, but...
only going to the tracker to add responses.
is not so good. If the goal is to ensure that all previous discussion on a given issue is reliably recorded, then email replies ought to be archived under the relevant ticket automatically.
As Martin sad, replies work. Michael was mistaken in thinking you have to go to the tracker to post a followup (I initially did not know I could just hit reply either).
You can even open new tickets via email, but I've never tried that.