[Catalog-sig] Mandatory Reset of PyPI Passwords

Jesse Noller jnoller at gmail.com
Wed Feb 13 13:44:16 CET 2013


I'd take the hit for better customer service

On Feb 13, 2013, at 7:42 AM, "M.-A. Lemburg" <mal at egenix.com> wrote:

> On 13.02.2013 13:36, Jesse Noller wrote:
>> Direct email has a better conversion rate, that's basic marketing :)
> 
> Indeed, and if you can handle the load of support emails,
> that's certainly a better way to do this. It depends on how many
> account there are on PyPI.
> 
> I'm just mentioning this, because we had to make the same
> decision a while ago and decided against doing emails.
> 
>> On Feb 13, 2013, at 7:27 AM, "M.-A. Lemburg" <mal at egenix.com> wrote:
>> 
>>> On 13.02.2013 13:13, Antoine Pitrou wrote:
>>>> Richard Jones <richard <at> python.org> writes:
>>>>> 3. send email to all registered users indicating that all users must
>>>>> change their password and a forced reset will take place in a week's
>>>>> time for users who have not done so, and
>>>> 
>>>> What about users who've already changed their password?
>>> 
>>> Depending on the number of users you might rather want to use
>>> a banner on the website and a blog post instead of emailing
>>> them directly.
>>> 
>>> Given the >11k users on the Python wiki, we chose not to send
>>> out emails... just think of the number of emails with questions
>>> you'd get and have to answer.
>>> 
>>> Regarding the timing, I'd use a longer period. People don't
>>> do releases every two weeks and you normally don't check in
>>> to PyPI to search for a package.
>>> 
>>> -- 
>>> Marc-Andre Lemburg
>>> eGenix.com
>>> 
>>> Professional Python Services directly from the Source  (#1, Feb 13 2013)
>>>>>> Python Projects, Consulting and Support ...   http://www.egenix.com/
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>>> ________________________________________________________________________
>>> 
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>>>  eGenix.com Software, Skills and Services GmbH  Pastor-Loeh-Str.48
>>>   D-40764 Langenfeld, Germany. CEO Dipl.-Math. Marc-Andre Lemburg
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> 
> -- 
> Marc-Andre Lemburg
> eGenix.com
> 
> Professional Python Services directly from the Source  (#1, Feb 13 2013)
>>>> Python Projects, Consulting and Support ...   http://www.egenix.com/
>>>> mxODBC.Zope/Plone.Database.Adapter ...       http://zope.egenix.com/
>>>> mxODBC, mxDateTime, mxTextTools ...        http://python.egenix.com/
> ________________________________________________________________________
> 
> ::::: Try our mxODBC.Connect Python Database Interface for free ! ::::::
> 
>   eGenix.com Software, Skills and Services GmbH  Pastor-Loeh-Str.48
>    D-40764 Langenfeld, Germany. CEO Dipl.-Math. Marc-Andre Lemburg
>           Registered at Amtsgericht Duesseldorf: HRB 46611
>               http://www.egenix.com/company/contact/


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