[Mailman-Users] Re: How to respond to FAQs
Stephen J. Turnbull
stephen at xemacs.org
Tue Aug 17 07:34:42 CEST 2004
>>>>> "Robert" == Robert Echlin <rechlin at ca.stilo.com> writes:
Robert> Stephen, I think what you call "Newbie rudeness" is NOT
Robert> ignorance of the mores. It is simply not yet knowing the
If you like. But that implies ignorance of the mores, as I understand
them. The FAQ and list archive impose reciprocal obligations: on the
maintainers, to provide them, and on the users, to _find_ and use them.
As for calling it "newbie rudeness", maybe there's a better term. But
the psychological impact on a FAQmeister is similar to rudeness, and
"sometimes" counting to ten, as PeteBell suggests, is not an answer.
Pete's own post signled out a form post that often appears several
times in a single day. "Counting to ten" several times a day, every
day, is not "common courtesy", it's "job stress". And the FAQmeister,
not being paid, is not eligible for workman's comp.<0.5 wink>
Institute of Policy and Planning Sciences http://turnbull.sk.tsukuba.ac.jp
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