[Mailman-Users] Lost Messages

[Brad Knowles]

At 4:34 PM -0400 2004-07-04, Bruce Embrey wrote:

>  Am I correct in my assumption that a message to this is broken out into 6
>  messages (5 with 100 recipients and 1 with 92)?

	It's going to depend a lot on your MTA and how it's configured, 
and whether or not you are making use of personalization features.

>                                                   The people who got the
>  message have email addresses throughout the alphabet. Some of the
>  addresses starting with w,f,k received it but then others like e,m, and
>  some other w did not. How do I troubleshoot this and prevent it from
>  happening again.

	Even if you're not using personalization (so that Mailman creates 
the smallest number of messages possible and then hands those off to 
the MTA), the MTA may well deliver messages to the recipients in 
parallel.  So, some users further down the list might receive the 
message before others higher, simply because of the difference in how 
fast/overloaded the recipient mail servers are, etc....

>  Several messages sent later in the day delivered fine without any problems.

	Without knowing extensive details of your configuration, it's 
going to be impossible to debug this process.  Indeed, even on a mail 
server where I have full access to all available information, I can't 
always tell you what went wrong or what you should do to ensure that 
doesn't happen again.

	And that's for customers who are paying me large sums of money 
for my consulting services.

-- 
Brad Knowles, <brad.knowles at skynet.be>

"They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety."
     -Benjamin Franklin, Historical Review of Pennsylvania.

   SAGE member since 1995.  See <http://www.sage.org/> for more info.