[Mailman-Users] None of my Admin's are Recevicing "Waiting for Moderator Aproval E-mails"

[Oliver Brian (BTAS)]

All,

I support a Mailman Server (2.1.4) that has over 40 maillists on it.  We
took over support from it in February (Everything is working
great...except) and ever since we have had issues with Admin's not
receiving "Waiting for Moderator Approval E-mails".  Not one time has
any Admin received these messages, so the lists are getting out of
control because the Admins are not moderating.  All of the lists have
"Moderation Emails" enabled, and the old contractor that supported the
site was able to provide these e-mails, because I have example e-mails
form some of the admins.

The caveat here is that when we took over the system we were only given
a backup on the previous system, and we had to start over from scratch.
At the time we decided to take the backup and apply it to a newest
version of mailman at that time (2.1.4).  I'm pretty sure that the
previous contractor used a 2.0.X version, so I wondering if something on
my end need to be changed to enable this.

Every time (that requires or will require moderator approval) I send a
message off to a list I get the follwing errors my log files (filename
-error):
Mail.log - Jun 10 09:05:35 mailman Mailman mail-wrapper: Illegal
command: mailowner
syslog - Jun 10 09:05:35 mailman Mailman mail-wrapper: Illegal command:
mailowner
mail.warn - Jun 10 09:05:35 mailman Mailman mail-wrapper: Illegal
command: mailowner
mail.info - Jun 10 09:05:35 mailman Mailman mail-wrapper: Illegal
command: mailowner
mail.err - Jun 10 09:05:35 mailman Mailman mail-wrapper: Illegal
command: mailowner

Also here is a common example of my alias list entries.  Could it be
possible that the wrapper to mailman change in 2.1 affected the e-mails?

## moims-nav mailing list
moims-nav:              "|/var/lib/mailman/mail/mailman post moims-nav"
moims-nav-admin:        "|/var/lib/mailman/mail/mailman admin moims-nav"
moims-nav-bounces:      "|/var/lib/mailman/mail/mailman bounces
moims-nav"
moims-nav-confirm:      "|/var/lib/mailman/mail/mailman confirm
moims-nav"
moims-nav-join:         "|/var/lib/mailman/mail/mailman join moims-nav"
moims-nav-leave:        "|/var/lib/mailman/mail/mailman leave moims-nav"
moims-nav-owner:        "|/var/lib/mailman/mail/mailman owner moims-nav"
moims-nav-request:      "|/var/lib/mailman/mail/mailman request
moims-nav"
moims-nav-subscribe:    "|/var/lib/mailman/mail/mailman subscribe
moims-nav"
moims-nav-unsubscribe:  "|/var/lib/mailman/mail/mailman unsubscribe
moims-nav"
 
Any help or ideas would be greatly appreciated.  Right now I have 40
different customers ready to cut off my head :-)

Thanks,

Brian Oliver
Web Design & Engineering Support
BTAS, Inc.
CCSDS Secretariat Support - NASA
Phone: 937-431-9431
Fax: 937-431-9413
Email: brian.oliver at btas.com

-----Original Message-----
From: mailman-users-bounces at python.org
[mailto:mailman-users-bounces at python.org] On Behalf Of Oliver Brian
(BTAS)
Sent: Thursday, June 10, 2004 9:27 AM
To: Brad Knowles
Cc: mailman-users at python.org
Subject: RE: [Mailman-Users] Administrator E-mail

I have followed the guide below.  It was helpful.  When I post a
non-member message to the list that requires moderation I get the
following errors.  Could this be the reason why the admin is not getting
a notification e-mail?

Mail.log - Jun 10 09:05:35 mailman Mailman mail-wrapper: Illegal
command: mailowner
syslog - Jun 10 09:05:35 mailman Mailman mail-wrapper: Illegal command:
mailowner
mail.warn - Jun 10 09:05:35 mailman Mailman mail-wrapper: Illegal
command: mailowner
mail.info - Jun 10 09:05:35 mailman Mailman mail-wrapper: Illegal
command: mailowner
mail.err - Jun 10 09:05:35 mailman Mailman mail-wrapper: Illegal
command: mailowner

This is my alias entry for the list.  I am running Mailman 2.1

## moims-nav mailing list
moims-nav:              "|/var/lib/mailman/mail/mailman post moims-nav"
moims-nav-admin:        "|/var/lib/mailman/mail/mailman admin moims-nav"
moims-nav-bounces:      "|/var/lib/mailman/mail/mailman bounces
moims-nav"
moims-nav-confirm:      "|/var/lib/mailman/mail/mailman confirm
moims-nav"
moims-nav-join:         "|/var/lib/mailman/mail/mailman join moims-nav"
moims-nav-leave:        "|/var/lib/mailman/mail/mailman leave moims-nav"
moims-nav-owner:        "|/var/lib/mailman/mail/mailman owner moims-nav"
moims-nav-request:      "|/var/lib/mailman/mail/mailman request
moims-nav"
moims-nav-subscribe:    "|/var/lib/mailman/mail/mailman subscribe
moims-nav"
moims-nav-unsubscribe:  "|/var/lib/mailman/mail/mailman unsubscribe
moims-nav"

Brian Oliver
Web Developer
BTAS, Inc.
CCSDS Secretariat Support - NASA
Phone: (937) 937-431-9431
Fax: (937) 937-431-9413
Email: brian.oliver at btas.com
-----Original Message-----
From: Brad Knowles [mailto:brad.knowles at skynet.be] 
Sent: Wednesday, June 09, 2004 7:20 PM
To: Oliver Brian (BTAS)
Cc: Brad Knowles; mailman-users at python.org
Subject: RE: [Mailman-Users] Administrator E-mail

At 5:53 PM -0400 2004-06-09, Oliver Brian \(BTAS\) wrote:

>  Thanks.  I checked and I have that enabled on all of my lists.  Could
>  there be in issue internal to mailman (propery files, etc.) that I
>  should look at?

	Well, if the feature is enabled, the next thing I'd look at is 
the Mailman logs of outgoing messages as compared to the MTA logs, as 
well as the cron jobs.  You've got a slightly different issue, but 
the troubleshooting guidelines at 
<http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq03.014.htp> 
would be a good place to start.

-- 
Brad Knowles, <brad.knowles at skynet.be>

"They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety."
     -Benjamin Franklin, Historical Review of Pennsylvania.

   SAGE member since 1995.  See <http://www.sage.org/> for more info.



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