[Mailman-Users] Mail not being delivered and consultants wanted?

[Mark Sapiro]

Anne Shroeder wrote:

>We've recently had multiple problems with our mailman installation
>(currently hosted externally but hopefully soon to be moved in house) and
>the most recent one is that mail is simply not delivered - most of the time.
>Some messages seem to get through, but most do not.  Because I don't have
>access to the server, I have to rely on the consultant who runs it to track
>things down and he is not available 24/7 and when I'm getting yelled at by
>my boss. 
>
>My questions:  
>(1) Is there a common cause for mail to disappear into the ether

The FAQ articles on this are aimed at making lists work initially so
wouldn't be much help in this case. For mail to suddenly stop on a
working installation (assuming recent 2.1.x), I think one or more
qrunners would have to stop and not be restarted by the master, or
there would be some problem with the MTA or the network. As to what
the underlying cause might be, I think this would require looking at
logs, etc and some detective work.

Most of the above would not cause "mail to disappear into the ether".
It would usually be queued somewhere and eventually be delivered when
the problem is fixed.

>(2) Are there companies or teams of consultants who do provide 24/7 support
>for mailman installations?  

If you're looking for someone to host and support your lists, you could
google "mailman hosting". Also see
http://www.python.org/cgi-bin/moinmoin/PythonHosting

If you're looking for someone to contract to support your own Mailman
installation on a 24/7 basis, I have no idea. Perhaps others on this
list have information.

--
Mark Sapiro <msapiro at value.net>       The highway is for gamblers,
San Francisco Bay Area, California    better use your sense - B. Dylan