[Mailman-Users] Users want to unsubscribe, but cannot find their e-mail address in the list

[Jim Tittsler]

On Thu, Sep 16, 2004 at 09:56:12AM +0200, Rene van Paassen wrote:
> not to be found in the list. Is there a way to add to the header or
> footer a message like:
> 
> You are subscribed with e-mail address %(recipient_name)

If you have set
 OWNERS_CAN_ENABLE_PERSONALIZATION = Yes
in your mm_cfg.py file, then list owners can set the Non-digest
option "Personalize" to yes, and use the %(user_address)s or
%(user_delivered_to)s string substitutions as you describe in
msg_header or msg_footer.  Look at the help text for each of
those entries for more information.

> or is there some other way that they can figure out the address on the
> list that is getting them the mail?

As the system administrator, if your mail server has been
configured to support the VERP format, you could set
 VERP_DELIVERY_INTERVAL = 1
and the users will be able to see the delivery address in the
message headers.

(Even without that, there may be clues to their subscription
address in the Received: headers of the existing messages...
but you are at the mercy of the mail servers involved, and the
meaning may be difficult for some users to interpret.)


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