[Mailman-Users] Users want to unsubscribe, but cannot find their e-mail address in the list

Jim Tittsler jwt at OnJapan.net
Thu Sep 16 15:26:10 CEST 2004

On Thu, Sep 16, 2004 at 09:56:12AM +0200, Rene van Paassen wrote:
> not to be found in the list. Is there a way to add to the header or
> footer a message like:
> You are subscribed with e-mail address %(recipient_name)

If you have set
in your mm_cfg.py file, then list owners can set the Non-digest
option "Personalize" to yes, and use the %(user_address)s or
%(user_delivered_to)s string substitutions as you describe in
msg_header or msg_footer.  Look at the help text for each of
those entries for more information.

> or is there some other way that they can figure out the address on the
> list that is getting them the mail?

As the system administrator, if your mail server has been
configured to support the VERP format, you could set
and the users will be able to see the delivery address in the
message headers.

(Even without that, there may be clues to their subscription
address in the Received: headers of the existing messages...
but you are at the mercy of the mail servers involved, and the
meaning may be difficult for some users to interpret.)

Jim Tittsler             http://www.OnJapan.net/      GPG: 0x01159DB6
Python Starship          http://Starship.Python.net/
Ringo MUG Tokyo          http://www.ringo.net/rss.html

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