[Mailman-Users] Pretty good Announcement only How-to + more on Mac

[John W. Baxter]

Chuq, there seems to be a disconnect somewhere.

Possibly the Mac OS X server users with paid support are asking confusing
questions.  Possibly the people responding to calls don't understand that
Mailman is shipped (modified) as part of Mac OS X Server.

But too many people--claiming to have paid OS X Server support--have shown
up here claiming to have been told "We don't support Mailman" for me to
believe there isn't something wrong.

  --John


On 9/25/2004 14:41, "Chuq Von Rospach" <chuqui at plaidworks.com> wrote:

> um, I happen to know those folks pretty well. They're as responsive as
> they can be, given they have the same kind of restrictions we all do
> (even here in Mailman-land): can't do everything for everyone, because
> there isn't enough resource, and not everything ought to be done.
> 
> won't speak for them, but I will defend them on this. They care as much
> about their stuff as Brad does about his...
> 
> 
> On Sep 25, 2004, at 12:59 PM, Brad Knowles wrote:
> 
>>  Then there's the group that is responsible for developing and
>> supporting MacOS X Server (a separate product from the regular MacOS X
>> "Client").
>> 
>> Unfortunately, the latter group is well-known to effectively ignore
>> support requests, even from customers paying thousands upon thousands
>> of dollars per year in support contracts.
>