[Mailman-Users] Strange? Bounce Processing
msapiro at value.net
Wed Aug 29 03:20:54 CEST 2007
Barry Finkel wrote:
>I am trying to understand Mailman 2.1.9 bounce processing. I run a
>cron job each morning to capture all of the e-mail addresses for all
>of my Mailman lists where the bounce score is greater than 0.
>I have one list were there were bounces recorded for one e-mail address
> Jul 17 ==> score = 1.0
> Jul 24 ==> score = 2.0
> Jul 27 ==> score = 3.0
> Jul 31 ==> score = 4.0
> Aug 07 ==> score = 5.0
>I have to assume that there were bounces on those days to this
Presumably your script gets this info from Mailman's 'bounce' log which
contains a lot more relevant information. Or if you get it directly
from the list, you might consider getting it from the bounce log
>I cannot tell from the syslog on the smart mailer
>to which Mailman sends all its outbound mail, as this address is on
>a MS Exchange Server, and Exchange will accept all of the mail and
>then reject some that it does not like. Exchange does not do an SMTP
>5xx-level reject during the SMTP portion of the inter-mailer dialog.
But presumably it logs somewhere that it returned a DSN to the
>There was subsequent mail to this list
> Aug 14
> Aug 21
>I do not know if there were bounces from these two postings, as the
>bounce score for the address in question remained at 5.0.
There were no bounces as there was no delivery attempt to this user.
The bounce_score_threshold for this list is 5.0, so the user in
question had delivery disabled by bounce on Aug 7. You should have
been notified of this on Aug 7 (bounce_notify_owner_on_disable is
Yes). Perhaps that notice got lost or overlooked or
bounce_notify_owner_on_disable was changed subsequent to the disabling
>This morning I received mail from Mailman that this particular address
>had been unsubscribed from the list.
Because the user had been sent the 3 bounce_you_are_disabled_warnings
on Aug 7, Aug 14 and Aug 21, and had not logged on and re-enabled
delivery by Aug 28.
>Here are the bounce settings for
> bounce_processing: Yes
> bounce_score_threshold: 5.0
> bounce_info_stale_after: 40
> bounce_you_are_disabled_warnings: 3
> bounce_you_are_disabled_warnings_interval : 7
> bounce_unrecognized_goes_to_list_owner: Yes
> bounce_notify_owner_on_disable: Yes
> bounce_notify_owner_on_removal: Yes
>I would have expected an unsubscribe message on Aug 08, the morning
>after the bounce score reached 5.0. I do not understand why the
>unsubscribe occurred this morning.
As I explain above, when the user reaches threshold, delivery is
disabled by bounce. The user is not removed for another
bounce_you_are_disabled_warnings_interval (3 x 7 = 21 in this case)
Mark Sapiro <msapiro at value.net> The highway is for gamblers,
San Francisco Bay Area, California better use your sense - B. Dylan
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