[Mailman-Users] Urgent newbie help - "Hit a bug" page

John Fleming john at wa9als.com
Sat Mar 3 03:44:50 CET 2007

----- Original Message ----- 
From: "Mark Sapiro" <msapiro at value.net>
To: "John Fleming" <john at wa9als.com>; <mailman-users at python.org>
Sent: Friday, March 02, 2007 11:15 AM
Subject: Re: [Mailman-Users] Urgent newbie help - "Hit a bug" page

> John Fleming wrote:
>>Never seen this before - When visiting mailman listinfo web page, I get:
>>Bug in Mailman version 2.1.5
>>We're sorry, we hit a bug!
>>Please inform the webmaster for this site of this problem. Printing of
>>traceback and other system information has been explicitly inhibited, but
>>the webmaster can find this information in the Mailman error logs.
>>- and my lists aren't working.  Restarting qrunner or rebooting (!) don't
>>help.  Anything stand out to you in the error log below?  pid file 
>>How would that happen?  Any help for this newbie would be greatly
>>appreciated!  Thanks - John
> It appears that the config.pck file for at least one list is corrupt.
> Try running
> bin/dumpdb lists/<listname>/config.pck
> for all your lists. If you find one that looks like things are missing,
> try
> bin/dumpdb -p lists/<listname>/config.pck.last
> for that list. If the config.pck.last looks OK (it probably won't), you
> can do
> cp lists/<listname>/config.pck.last lists/<listname>/config.pck
> for that list. Otherwise, I hope you have a recent backup.

The .pck files are OK.  My lists are working again after -another- qrunner 
restart and nothing else changed.  However, there's still a problem.  I can 
view any individual list's information via the usual web pages 
(www.domain.name/mailman/listinfo/<listname>), but I get the "We hit a bug" 
page when I try to view the lists -overview- page for any of my domains. 
Here's the error log entry for when I try. Does anyone see what's wrong? 
This used to work, and  I haven't changed anything in my configuration. 
(Mailman 2.1.5 Debian Stable) Thanks - John

Mar 02 21:35:33 2007 admin(18864): 
admin(18864): [----- Mailman Version: 2.1.5 -----]
admin(18864): [----- Traceback ------]
admin(18864): Traceback (most recent call last):
admin(18864):   File "/var/lib/mailman/scripts/driver", line 110, in 
admin(18864):     main()
admin(18864):   File "/usr/lib/mailman/Mailman/Cgi/listinfo.py", line 42, in 
admin(18864):     listinfo_overview()
admin(18864):   File "/usr/lib/mailman/Mailman/Cgi/listinfo.py", line 88, in 
admin(18864):     if mlist.advertised:
admin(18864):   File "/var/lib/mailman/Mailman/MailList.py", line 144, in 
admin(18864):     raise AttributeError, name
admin(18864): AttributeError: advertised
admin(18864): [----- Python Information -----]
admin(18864): sys.version     =   2.3.5 (#2, Oct 16 2006, 19:19:48)
[GCC 3.3.5 (Debian 1:3.3.5-13)]
admin(18864): sys.executable  =   /usr/bin/python
admin(18864): sys.prefix      =   /usr
admin(18864): sys.exec_prefix =   /usr
admin(18864): sys.path        =   /usr
admin(18864): sys.platform    =   linux2
admin(18864): [----- Environment Variables -----]
admin(18864):  SERVER_SOFTWARE: Apache/1.3.33 (Debian GNU/Linux) 
PHP/4.3.10-18 mod_ssl/2.8.22 OpenSSL/0.9.7e
admin(18864):  SCRIPT_NAME: /mailman/listinfo
admin(18864):  SERVER_SIGNATURE: <ADDRESS>Apache/1.3.33 Server at wa9als.com 
Port 443</ADDRESS>
admin(18864):  REQUEST_METHOD: GET
admin(18864):  SERVER_PROTOCOL: HTTP/1.1
admin(18864):  QUERY_STRING:
admin(18864):  HTTP_USER_AGENT: Mozilla/4.0 (compatible; MSIE 6.0; Windows 
NT 5.1; SV1)
admin(18864):  HTTP_CONNECTION: Keep-Alive
admin(18864):  SERVER_NAME: wa9als.com
admin(18864):  REMOTE_ADDR:
admin(18864):  SERVER_PORT: 443
admin(18864):  SERVER_ADDR:
admin(18864):  DOCUMENT_ROOT: /home/wa9als/www/
admin(18864):  PYTHONPATH: /var/lib/mailman
admin(18864):  SCRIPT_FILENAME: /var/lib/mailman/cgi-bin//listinfo
admin(18864):  SERVER_ADMIN: john at wa9als.com
admin(18864):  HTTP_HOST: wa9als.com
admin(18864):  HTTPS: on
admin(18864):  REQUEST_URI: /mailman/listinfo
admin(18864):  HTTP_ACCEPT: */*
admin(18864):  nokeepalive: 1
admin(18864):  GATEWAY_INTERFACE: CGI/1.1
admin(18864):  REMOTE_PORT: 33765
admin(18864):  HTTP_ACCEPT_LANGUAGE: en-us
admin(18864):  ssl_unclean_shutdown: 1
admin(18864):  HTTP_ACCEPT_ENCODING: gzip, deflate

and just before the above (when I wasn't even home), I see:

Mar 02 21:06:00 2007 admin(18250): 
admin(18250): [----- Mailman Version: 2.1.5 -----]
admin(18250): [----- Traceback ------]
admin(18250): Traceback (most recent call last):
admin(18250): File "/var/lib/mailman/scripts/driver", line 110, in run_main
admin(18250): main()
admin(18250): File "/usr/lib/mailman/Mailman/Cgi/listinfo.py", line 42, in 
admin(18250): listinfo_overview()
admin(18250): File "/usr/lib/mailman/Mailman/Cgi/listinfo.py", line 88, in 
admin(18250): if mlist.advertised:
admin(18250): File "/var/lib/mailman/Mailman/MailList.py", line 144, in 
admin(18250): raise AttributeError, name
admin(18250): AttributeError: advertised
admin(18250): [----- Python Information -----]
admin(18250): sys.version = 2.3.5 (#2, Oct 16 2006, 19:19:48)
[GCC 3.3.5 (Debian 1:3.3.5-13)]
admin(18250): sys.executable = /usr/bin/python
admin(18250): sys.prefix = /usr
admin(18250): sys.exec_prefix = /usr
admin(18250): sys.path = /usr
admin(18250): sys.platform = linux2
admin(18250): [----- Environment Variables -----]
admin(18250): SERVER_SOFTWARE: Apache/1.3.33 (Debian GNU/Linux) 
PHP/4.3.10-18 mod_ssl/2.8.22 OpenSSL/0.9.7e
admin(18250): SCRIPT_NAME: /mailman/listinfo
admin(18250): SERVER_SIGNATURE: <ADDRESS>Apache/1.3.33 Server at wa9als.com 
Port 80</ADDRESS>
admin(18250): REQUEST_METHOD: GET
admin(18250): SERVER_PROTOCOL: HTTP/1.1
admin(18250): QUERY_STRING:
admin(18250): HTTP_USER_AGENT: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 
5.1; SV1)
admin(18250): HTTP_CONNECTION: Keep-Alive
admin(18250): SERVER_NAME: wa9als.com
admin(18250): REMOTE_ADDR:
admin(18250): SERVER_PORT: 80
admin(18250): SERVER_ADDR:
admin(18250): DOCUMENT_ROOT: /home/wa9als/www/
admin(18250): PYTHONPATH: /var/lib/mailman
admin(18250): SCRIPT_FILENAME: /var/lib/mailman/cgi-bin//listinfo
admin(18250): SERVER_ADMIN: john at wa9als.com
admin(18250): HTTP_HOST: wa9als.com
admin(18250): REQUEST_URI: /mailman/listinfo
admin(18250): HTTP_ACCEPT: */*
admin(18250): GATEWAY_INTERFACE: CGI/1.1
admin(18250): REMOTE_PORT: 33340
admin(18250): HTTP_ACCEPT_LANGUAGE: en-us
admin(18250): HTTP_ACCEPT_ENCODING: gzip, deflate 

More information about the Mailman-Users mailing list