[Mailman-Users] list messages lost to Hotmail subscribers lost

Jeff Donsbach jeff.donsbach at gmail.com
Thu Jun 19 01:06:26 CEST 2008

On Wed, Jun 18, 2008 at 6:49 PM, Mark Sapiro <mark at msapiro.net> wrote:
> Welcome to the world of pain and frustration that is dealing with
> Microsoft and Windows live mail spam filtering - yes, they do accept
> your mail and then silently discard it.
> I had the same problem. I hammered and hammered with the customer
> support forms. I could never answer their follow-ups because they
> wouldn't accept mail from my postmaster address which I used thinking
> it would give me credibility. My advice here is to sign up for and use
> a hotmail address in your communications.

Thanks Mark. I was afraid I was going to get an answer like that. :-(

What is the email address to start that process (if you remember)?

> Anyway, they finally put me on a 2 month 'mitigation' during which my
> mail was accepted and their spam filters were supposed to retrain, but
> the day the mitigation ended, the started flaging >10% of my list mail
> as spam (I had also added SPF records prior to the mitigation).

Hmm. That isn't promising.

> My mail still mostly falls in the 'yellow' (10% to 90% spam) range on
> 'SNDS' (their Smart Network Data Services reporting service), but it
> is delivered to either inboxes or spam folders, and all mail is
> delivered to the inbox of those who whitelist my domain.
> This in spite of the fact that my complaint rate is essentially zero.

Making it to my subscribers Spam folder would be an improvement. Right
now as far as I can tell, they are just dropping it.
Well, I'll guess I'll have to bite the bullet and sign up for a
hotmail.... er, um.... "Windows Live" mail account. I've resisted for

-Jeff D

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