[Mailman-Users] password reminder password is wrong

Mark Sapiro mark at msapiro.net
Fri Feb 12 15:44:54 CET 2010

Hicks, Robert CTR wrote:

>I have a user that received his password reminder email. He went to login with the password in the email and he got:
>	Error: Authentication failed.
>I tried the email link and password as well and got the same error.
>I tried adding " USE_CRYPT = 0 " to my Defaults.py based on a post I found by Barry W. but that didn't work.

Adding things to mm_cfg.py/Defaults.py that aren't in Defaults.py to
begin with can have no effect, since if they weren't there, nothing
references them. Also, don't change Defaults.py; see

FYI, USE_CRYPT was a Mailman 2.0 setting and in any case applied only
to site, list admin and moderator passwords, not user passwords.

>I have moved this mailman installation to a new server (RHEL 5.4), newer mailman (2.1.12), and probably a newer Python (2.4.3).

Since you moved the installation, check the Received: headers in the
password reminder email and see where it came from. Also, check the
DNS entries for the host in the options link to see where it goes to.

Mark Sapiro <mark at msapiro.net>        The highway is for gamblers,
San Francisco Bay Area, California    better use your sense - B. Dylan

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