[Mailman-Users] mailman installation gone wild

Mark Sapiro mark at msapiro.net
Fri Sep 10 16:36:41 CEST 2010

Eric Alan Solo wrote:
>I'm really struggling to resolve this issue.
>I'm trying to get mailman working on ubuntu server 10.04, python version is 2.6
>When I go to http://[domain]/cgi-bin/mailman/admin I get this message
>Bug in Mailman version 2.1.13
>We're sorry, we hit a bug!
>Please inform the webmaster for this site of this problem. Printing of
>traceback and other system information has been explicitly inhibited,
>but the webmaster can find this information in the Mailman error logs.
>So I looked at the logs and got this:
>Sep 09 10:54:31 2010 (6583) Uncaught runner exception: [Errno 2] No
>such file or directory:
>Sep 09 10:54:31 2010 (6583) Traceback (most recent call last):
>  File "/var/lib/mailman/Mailman/Queue/Runner.py", line 100, in _oneloop
>    msg, msgdata = self._switchboard.dequeue(filebase)
>  File "/var/lib/mailman/Mailman/Queue/Switchboard.py", line 154, in dequeue
>    fp = open(filename)
>IOError: [Errno 2] No such file or directory:
>Sep 09 10:54:31 2010 (6583) Skipping and preserving unparseable
>message: 1284044070.895802+ece90b45123d6e588e80b0be3e988dff72818cab
>Sep 09 10:54:31 2010 (7283) Failed to unlink/preserve backup file:

This is a different issue and is not the error associated with the
"bug" message when going to the admin overview.

For the above error, see the FAQ at <http://wiki.list.org/x/_4A9>.

>I'm not sure if it's relevant but when I go to
>http://[domain]/cgi-bin/mailman/ I get "You don't have permission to
>access /cgi-bin/mailman/ on this server."

That is an issue with your web server (apache?) configuration, but
isn't relevant to the "bug" message.

>I've been trying to fix this for approxamitely 14 hours so it is
>highly likely that something I tried during that time has broken
>At one point it did actually work but I can't even remember what I did
>to break it again.

If you get the same problem going to
http://[domain]/cgi-bin/mailman/listinfo it is likely that some
lists/LISTNAME/config.pck file is corrupt.

Mark Sapiro <mark at msapiro.net>        The highway is for gamblers,
San Francisco Bay Area, California    better use your sense - B. Dylan

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