[Mailman-Users] pending status in mailman subscribe log file

Mark Sapiro mark at msapiro.net
Sat Dec 10 15:19:09 EST 2016

On 12/10/2016 11:30 AM, Dave Stevens wrote:
> in a new setup I have a problem with the would-be subscriber sending to
> list-request and the /var/log/mailman/subscribe file shows the request
> at an appropriate place with the correct info and status "pending"

A confirmation request email was sent and Mailman is waiting for the
user's confirmation.

> The user has not received a verification email. Where should I look to
> see what has happened? I've checked the mailman administration page for
> that list and see no pending admin tasks. Mailman 2.1.16 on a ubuntu
> 14.04 system.

Look in the system's mail log for the disposition of the confirmation
request (very close in time to the subscribe log message). Most likely,
it will have been sent and accepted by the MX for the user's domain.

If so, the user should look in the her spam folder.

Other possibilities are the user's ISP silently discarded or rejected
the message after accepting it. In the latter case there should be a DSN
logged in your mail log and possibly something in Mailman's bounce log.

All this assumes nothing seriously wrong happened in Mailman, but if it
did, there should be something in Mailman's error log.

Mark Sapiro <mark at msapiro.net>        The highway is for gamblers,
San Francisco Bay Area, California    better use your sense - B. Dylan

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