[Moin-user] Unable to successfully access user account browser

[Rick Vanderveer]

If you manually delete files from the data/user folder, your server will not implode.

Every once in a rare while, I've had to do this for one reason or another.  Here's the impact of deleting a user file, as far as I can determine--

  *   Assuming a majority of those users have done nothing but view pages, then there's just about zero impact.
  *   If a user subscribed to page change notifications, those emailed notifications will stop (a good thing).
  *   If that user edited a page, then those edited pages will show their UUID instead of their proper name, which looks kinda odd.
In my experience, the vast majority of users fall into the first category, and only a small handful fall into the 3rd category.  So, I only really worry about those in the last category, but that list is small enough that they're easy to avoid.

One final step-- Be sure to restart the WSGI and/or Apache service (depending on how you have it set up) to clear the memory cache, after you're done.

-Rick



From: Philip Colmer [mailto:philip.colmer at linaro.org]
Sent: Tuesday, June 23, 2015 7:11 AM
To: Thomas Waldmann
Cc: moin-user at lists.sourceforge.net
Subject: [spamsphishing] Re: [Moin-user] Unable to successfully access user account browser

Thank you for that, Thomas. It turned out to be the proxy system that was causing the problem.

Having now got that page to work, I can see a lot of legacy/dead accounts. Rather than deactivating accounts that are definitely gone - particularly since that action causes the browser to go back to the System Admin page which would then mean I've got to reload the user page all over again - is there a good way for me to clean things up?

If I delete files from data/user/, will bad things happen? Is there an API for managing user accounts that I can use?

Thanks.

Philip

On 22 June 2015 at 12:11, Thomas Waldmann <tw at waldmann-edv.de<mailto:tw at waldmann-edv.de>> wrote:
> I'm trying to access the user account browser (SystemAdmin/sysadm=users)
> but the page just bombs out and Apache logs the following:
>
> mod_wsgi (pid=9621): Exception occurred processing WSGI script
> '/srv/moin-config/moin.wsgi'.
> IOError: failed to write data

Sounds like you run into a timeout.

Maybe just retry (due to caching, it might be faster the 2nd time).
Or increase timeouts the web server waits for data of the wsgi process.

> I need to clean up the accounts from ex-staff, particularly since some
> of them have got notifications firing.

If nothing else helps, you can always have a look at data/user/* in the
filesystem.

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