[Spambayes] Problem with Outlook plugin

Mark Hammond mhammond at skippinet.com.au
Fri Sep 19 20:05:30 EDT 2003

Please see the "troubleshooting guide" from the SpamBayes dropdown's Help
item (on one of the working machines :) - it is likely that the plugin needs
to be re-enabled via "Help->About->Disabled Objects"


> -----Original Message-----
> From: spambayes-bounces at python.org
> [mailto:spambayes-bounces at python.org]On Behalf Of Hauser, Lee
> Sent: Saturday, 20 September 2003 2:21 AM
> To: spambayes at python.org
> Subject: [Spambayes] Problem with Outlook plugin
> I sent this message early this week and have received no 
> response...does
> no one have any ideas?
> We have several machines running the Outlook plugin without problem.
> It's great software! However, a user on one machine had to 
> tell Outlook
> to disable the plugin -- Outlook was having difficulties attaching to
> the Exchange server which actually had nothing to do with 
> Spambayes, and
> when it asked if she wanted to disable it, she said "yes." 
> Now nothing I
> do will make the plugin work again. The original plugin was 
> 0.7. I have
> tried uninstalling, manually clearning the plugin's registry settings
> under HKCU, reinstalling, re-registering the plugin DLL, and 
> installing
> 0.81. (Realtime virus protection is turned off during install). The
> toolbar is still there, but nothing happens when I click any 
> menu item,
> and no filtering is going on. Any hints about what I can do 
> about this?
> Lee Hauser, System Administrator
> Carney Badley Spellman
> 700 5th Ave Suite 5800
> Seattle WA 98104
> 206.689.4312
> _______________________________________________
> Spambayes at python.org
> http://mail.python.org/mailman/listinfo/spambayes
> Check the FAQ before asking: http://spambayes.sf.net/faq.html
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