[Spambayes] Spam Help

[Kenny Pitt]

If SpamBayes is running and moving messages to the Spam folder then it
should also be creating a log file. Try searching your hard disk for any
file named "spambayes?.log" (where ? could be any of the digits 1, 2, 3, or
4). The log file would be very helpful in determining what is causing this.
 
You could also use the "Show spam clues" command in the SpamBayes menu and
send us the clues for one of the messages that was incorrectly moved to the
Spam folder. The clues will usually allow us to determine if there is a
training problem that is causing the misclassification.
 
If there really is no log file on your disk then it is highly unlikely that
it is SpamBayes that is moving the messages. In that case, you should check
if there is another spam filter running or if you have any message rules
that might be moving the messages. If you are connecting to an Exchange
server, there is also a slight possibility that your organization might be
running a server-side spam filter that is moving the messages before you
access them.
 
-- 
Kenny Pitt
 

  _____  

From: spambayes-bounces at python.org [mailto:spambayes-bounces at python.org] On
Behalf Of drogers at SMRTInc.com
Sent: Tuesday, May 24, 2005 10:45 AM
To: spambayes at python.org
Subject: [Spambayes] Spam Help



Hello,

All of my email is being filtered as spam. I goes directly to the Spam
folder. I checked you trouble shooting guide, but still could not fix. I
even upgraded to your latest version of SpamBayes...1.0.4 (March 2005) Can
you help?

Thank you.

 

Sincerely,

Darrell Rogers 

 

Op System isWindows 2000 running Outlook 2000

SpamBayes 1.0.4 (March 2005)

There was no log file



 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mail.python.org/pipermail/spambayes/attachments/20050524/3f43dcec/attachment.htm