[Spambayes] problem with spambayes

[Joel Rosenthal]

Karen, I suggest that you look in Outlook for a junk mail folder that was
created by Outlook instead of Spambayes. If you find one, delete it. Then
when you click "Delete as Spam" (mine says simply "Spam," the deletion
should work. But also, if your experience is like mine, SpamBayes won't do
anything on its own. But you'll be one step ahead of where you were before.

Joel


Karen Lu wrote:
> Hello,
> 
> I'm having a problem with the spambayes installation on one computer in
> our network.  We are currently using windows XP PRO and have a 2007
> version of Microsoft outlook.  The version of spambayes that I
> downloaded is 1.0.4.  I also downloaded python 2.5 for windows.  I
> restarted the computer after these programs were installed.
> 
> Everything seems to download successfully but when I go into outlook,
> the spambayes toolbar is visible but it does not work.  If I click on
> the 'delete as spam' button, nothing happens and there is no automatic
> sorting of junk suspects or junk mail.  
> 
> This is strange since spambayes was successfully added to everyone
> else's computer in the office.
> 
> Many thanks for your help and happy new year!
> Karen Lu