[Mailman-Users] Questions about scanners

Dan Mick Dan.Mick at west.sun.com
Wed Nov 29 22:37:23 CET 2000

Oh my God.  There's a "mail to mailman-users at python.org" link on www.list.org.

I hadn't noticed that until just now.  Yeah, that's surely the problem.
I think www.list.org should point to the list subscription page, not 
a mailto: link.

"Roger B.A. Klorese" wrote:
> On Mon, 27 Nov 2000, Dan Mick wrote:
> > > P.S.: Just before sending this message I cracked it!!!
> > >
> > > Take a look at http://list.scansoft.com. It contains exactly the good
> > > intended link i predicted...
> > >
> > > Who's gonna take action?
> >
> > I would, but I don't think that's it.  That's just a link to
> > www.list.org; it isn't a "mailto:mailman-users at python.org".
> > I don't see how you could get from that to the emails
> > we're seeing (without a whole lot of clueless click-through,
> > which we'll never stop).
> It's definitely "clueless clickthru" and it can be reduced pretty easily
> in two ways.
> The first is for Scansoft to move the "ScanSoft uses MailMan software to
> manage these lists" line to the bottom of the page.  It's irrelevant to
> the typical user of the page, and confusing to most of them as well --
> it's the first link on the page that's not to subscribe or unsubscribe, so
> they assume they should click it to post a question.  Then they see the
> "ask us" link on the left on <http://www.list.org>.  The page needs to
> make it much clearer who should subscribe to what -- it's a low-end
> consumer product, for heaven's sake.
> The second is for Scansoft to fix their online help form so people don't
> have to chase the mailing list link in the first place.  The link from
> <http://support.visioneer.com/customer/> to
> <http://www2.scansoft.com/support/pprtproblemreport/pprt_prform.html>
> doesn't work.
>  --
> ROGER B.A. KLORESE                                          rogerk at QueerNet.ORG
> PO Box 14309                                            San Francisco, CA 94114
> "There is only one real blasphemy -- the refusal of joy!"       -- Paul Rudnick

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