[Mailman-Users] Can I pay for Technical support? re: MailMan?

Support Desk cprg at cprg.net
Tue Aug 13 15:58:39 CEST 2002


No insinuation was made, that GPL "prevents" paid support. 

There are hundreds, probably thousands of companies world
wide, whether on the NYSE, or small business operators, 
who host sites & already have Mailman installed. Anyone
who thinks they can "host" from their basement, using DSL 
or Cable, is sadly misinformed, when for a couple dollars 
a week, they can obtain 100Mb or more, and run Mailman 
and a dozen other software packages, host their site, email, 
etc, and receive "support" from the hosting provider. 

Compared to "paid" support from the big guys, which can be 
$25 or more "per incident" it's more reasonable than attempting 
a do it yourself project using a slow, unreliable connection. Anyone
willing to pay for support, should get their full money's worth, and
receive a reliable connection, bandwidth, space, software, etc. 
SD 


----- Original Message ----- 
From: "Dave Basener" <dbasener at aurora.edu>
Subject: Re: [Mailman-Users] Can I pay for Technical support? re: MailMan?


| To risk sliding into an OT area, it is not unreasonable for someone to
| offer to pay for support for an open source product.  Certainly nothing
| in the GPL prevents taking payment to provide support for a GPL
| product.  There are even some firms out there that are traded on the
| NYSE whose business is based nearly entirely on that concept.
| 
| Dave Basener
| 
| On Tue, 2002-08-13 at 07:54, Support Desk wrote:
| > 
| > Ha, ha.. This is open source, not microsloth, there is
| > no "paid" support option..
| > 
| > SD
| > 
| > ----- Original Message -----
| > From: "Steve Shultz " <sshultz at mindspring.com>
| > To: <mailman-users at python.org>
| > Sent: Tuesday, August 13, 2002 1:23 AM
| > Subject: [Mailman-Users] Can I pay for Technical support? re: MailMan?
| > 
| > 
| > | We are downloading Mailman on our Linux box. Is there paid technical
| > | support available?
| > |
| > | Steve Shultz
| > | Albany, Oregon
| 
| 
| 
| 
| 




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