[Mailman-Users] Re: personalization features (was Re: Archive URL in postings (2.1b3))

Harald Koch chk at pobox.com
Fri Nov 1 16:36:52 CET 2002


[ Sorry for jumping in late; deadlines have been causing me to ignore my
  list-mail >:]

Of all the gin joints in all the towns in all the world, Chuq Von Rospach
had to walk into mine and say:
>
> why? I'm curious. Other than it's "not what I'm used to"?

That's it in a nutshell. It violates the principle of "Least Surprise".

At least for discussion lists, we users have years (even decades) of
experience with the concept that the e-mail address of the individual
subscriber does not appear in the To: or Cc: headers. We are therefore
(understandably) surprised when this changes.

As far as I'm concerned, the filtering digression is a red herring; it's
not the real issue.

I believe that personalisation is cool. I know that there are *some*
environments where To/CC munging is a positive, not a negative;
corporate customer communication is an obvious example. I know
personalisation can be turned on and off.

*My* question is:

    Can this new To/Cc munging sub-option of personalisation be enabled
    or disabled separately from other personalisation tricks (like the
    personalised list-info URL you mentioned in the other thread)? I
    suspect that an option to do this would be the final piece to make
    everyone happy...

You also wrote:
> MLMs have a long tradition of modifying them. If you CC or BCC a 
> list, it generally rewrites itself into the to line. We've changed that 
> to CC.

I've never used one, and I don't encounter them that often in the field.
That is my personal experience, but I'm (currently) subscribed to about
150 mailing lists and I've been doing this for 18 years...

-- 
Harald Koch     <chk at pobox.com>



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