[Mailman-Users] Mail not sent: unknown encoding?

[Jon Carnes]

On Thu, 2003-12-04 at 05:53, Simon White wrote:
> 04-Dec-03 at 11:29, Simon White (simon at caperet.com) wrote :
> > >From error log:
> > 
> > +-+-+
> >   File "/usr/local/mailman/Mailman/Handlers/CookHeaders.py", line 262,
> > in prefix_subject
> >     h.append(s, c)
> >   File "/usr/local/mailman/pythonlib/email/Header.py", line 285, in
> > append
> >     s = s.encode(outcodec, errors)
> > LookupError: unknown encoding
> > +-+-+
> > 
> > Why did this message not go out? Where else can I look for clues?

Look at the message itself.  Looks like the message was encoded (or
tagged) with a value that Python doesn't understand - so it booted it.

> 
> I've had a bit of a dig around, and there is an additional line that
> might be useful:
> 
> error:Dec 02 00:31:22 2003 (10105) SHUNTING:
> 1070321356.34+ec99e9abf81cb9cfc97f800c236baa2e64f19faa
> 
> this message is now in qfiles/shunt
> 
> I can't try unshunting it right now because if that works the server
> will saturate, there are about 13,000 subscribers and the server is too
> busy during the day to handle that. Indeed the message is a little out
> of date and needs updating, so how can I just get rid of it? Is it safe
> to delete the .db and .pck files in qfiles/shunt?

Yes.
> 
> The message in question had a French subject line with one 8 bit
> character (é)... could that have caused problems?

Yes.