[Mailman-Users] No Bounce Notification

[Tony]

Thanks for the info and your help Mark.  I have done some looking at the
Cpanel site, but will do some more.

I sent the test message per your instructions and as a result, the list
owner received this message:
-------------
Subject: Uncaught bounce notification
The attached message was received as a bounce, but either the bounce
format was not recognized, or no member addresses could be extracted
from it.  This mailing list has been configured to send all
unrecognized bounce messages to the list administrator(s).

For more information see:
http://domain.com/mailman/admin/list1_domain.com/bounce
-------------

It appears the bounce process is processing the messages, but is only
forwarding on unrecognized messages.  What is it doing with recognized
bounce messages?

The settings in Cpanel are minimal and the settings in Mailman appear to be
correct.  I prefer not going to the webhoster helpdesk blind without having
a sense of the problem.  Does the above statement of the problem appear to
be accurate?   Anyone have any additional thoughts?

Regards,
Tony


-----Original Message-----
From: Mark Sapiro [mailto:msapiro at value.net]
Sent: Sunday, September 19, 2004 9:54 AM
To: Tony; mailman-users at python.org
Subject: RE: [Mailman-Users] No Bounce Notification

Tony wrote in response to my "Original Message" below which I
inadvertently neglected to copy to the list:

>Hmm...I do not know were the install directory.

It might be /usr/local/mailman (the default), or it could be elsewhere.
On some Debian systems it is /var/lib/mailman.

>I am having someone host my
>website and all of the configurations are done through Cpanel.

See http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq06.011.htp

>MTA alias?  Where do I set that up or check that?
>"Hostname this list prefers for email" is currently set to
"mail.domain.com"
>I tried at domain.com with the same results

Try sending a test e-mail to <yourlistname>-bounces at mail.domain.com.
This should result in an entry in the bounce log and in Mailman's
sending the message to the list owner as an unrecognized bounce. If
instead, the message is returned to you by the incoming MTA, The MTA
is not set up properly. This would have to be addressed through your
web host or CPanel, neither of which I can help with.

>-----Original Message-----
>From: Mark Sapiro [mailto:msapiro at value.net]
>Sent: Saturday, September 18, 2004 3:59 PM
>To: Tony
>Subject: RE: [Mailman-Users] No Bounce Notification
>
>>I have limited shell access and am unable to view the /var/log/maillog.
>
>That's not the log I mean. The log I mean is by default
>$prefix/logs/bounce, but the directory could be changed by assignment
>to LOG_DIR in mm_cfg.py ($prefix is the location of your mailman
>installation).
>
>> ..5 is a typo for the Bounce Score.  It should be 0.5
>
>I assume you mean it was a typo in your e-mail and is actually set to
>0.5. In that case, as I said before, it looks right to me.
>
>Do you have an appropriate MTA alias for the listname-bounces address?
>

--
Mark Sapiro <msapiro at value.net>       The highway is for gamblers,
San Francisco Bay Area, California    better use your sense - B. Dylan