[Mailman-Users] Unable to confirm subscription with outlook

Mark Sapiro msapiro at value.net
Tue Aug 23 18:38:55 CEST 2005


Darko Longin wrote:

>outlook 2000 (or any other version)
>
>We've come across a problem where exchange users who wish to confirm their
>subscription via email get the following error:
>
>>snip
>> 
>> The results of your email command are provided below. Attached is your
>> original message.
>> 
>> 
>> - Unprocessed:
>>     RE: Your confirmation is required to join the some-internal-list
>mailing 
>> 	list

<snip>

>I've compared the headers and can not see any noticeable difference?! I just
>can not understand why (if?) it matters where the mailbox sits? Is exchange
>doing something weird here?

Absolutely. The subject "RE: Your confirmation is required to join the
some-internal-list mailing list"

Says you have "VERP_CONFIRMATIONS = Yes" in mm_cfg.py which produces
that subject in the confirmation e-mail and a From: address of the form

From: listname-request at example.com+<cookie>

Outlook/exchange is dropping/munging the "+<cookie>" part of the
address in the reply.

You can remove "VERP_CONFIRMATIONS = Yes" from mm_cfg.py which will
make the confirmation be

From: listname-request at example.com

with

Subject: confirm <cookie>

This format may work with outlook/exchange. You also may be able to
configure exchange to preserve the "+<cookie>" part of the address in
the reply.

--
Mark Sapiro <msapiro at value.net>       The highway is for gamblers,
San Francisco Bay Area, California    better use your sense - B. Dylan




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