[Mailman-Users] Problems with SUSE Linux 9.1 YOU upgrade from 2.1.3 Mailman to 2.1.4 Mailman.

[Tim Smith]

[NOTE:  This is a "I did it!" story.. the fix is at the bottom of this post :) )


Just wanted to make a report here about some problems I had upgrading
Mailman from 2.1.3 to 2.1.4 using Yast Online Update (YOU) in Suse 9.1
AMD64.

It broke my web-based GUI, and spit this error into my apache error logs:



[Tue Jan 25 12:43:57 2005] [error] [client IPADDR]
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
[Tue Jan 25 12:43:57 2005] [error] [client IPADDR] [----- Mailman
Version: 2.1.4 -----]
[Tue Jan 25 12:43:57 2005] [error] [client IPADDR [----- Traceback ------]
[Tue Jan 25 12:43:57 2005] [error] [client IPADDR] Traceback (most
recent call last):
[Tue Jan 25 12:43:57 2005] [error] [client IPADDR]   File
"/usr/lib/mailman/scripts/driver", line 241, in ?
[Tue Jan 25 12:43:57 2005] [error] [client IPADDR]     run_main()
[Tue Jan 25 12:43:57 2005] [error] [client IPADDR]   File
"/usr/lib/mailman/scripts/driver", line 69, in run_main
[Tue Jan 25 12:43:57 2005] [error] [client IPADDR]     import xml.sax.saxutils
[Tue Jan 25 12:43:57 2005] [error] [client IPADDR] ImportError: No
module named xml.sax.saxutils
[Tue Jan 25 12:43:57 2005] [error] [client IPADDR] [Mailman: low level
unrecoverable exception]


And the output of the Web browser going to the mailman location gives
this error:

Bug in Mailman version 2.1.4

We're sorry, we hit a bug!

If you would like to help us identify the problem, please email a copy
of this page to the webmaster for this site with a description of what
happened. Thanks!
Traceback:

Content-type: text/html


We're sorry, we hit a bug!


Mailman experienced a very low level failure and could not even generate a
useful traceback for you.  Please report this to the Mailman administrator at
this site.

---------------------------------------------------------------------

So, I googled around, and found that this error is  very common in
2.1.4 version.  Just google for "Mailman Low level failure" and you'll
get a lot of web pages like the one I just pasted, all for 2.1.4.

I  got some help from Don Burns from this list, he told me all I need
to do is install python-xml.  (Thanks Don!!)

So, I used the trusty YAST and searched for python-xml and installed it.

Wham-Bam, it works.

I guess 2.1.4 version expects python-xml as a depends, whereas the
earlier versions didn't care about that.

I wanted to document this so maybe it''ll come up quicker for some
poor sucker like myself googling around for this answer :)

Cheers,

Tim Smith