[Mailman-Users] mailman giving a 500 error when trying to open theadministartor web page for a list.

[Steven Jones]

This is the message,

Internal Server Error
The server encountered an internal error or misconfiguration and was
unable to complete your request.

Please contact the server administrator, its-unix at xxx.ac.nz and inform
them of the time the error occurred, and anything you might have done
that may have caused the error.

More information about this error may be available in the server error
log.


------------------------------------------------------------------------
--------

Apache/2.0.46 (Red Hat) Server at lists.xxx.ac.nz Port 80

I will look at these suggestions, thanks.

It is most likely there are several hundred messages awaiting
moderation.

I will start there.

Regards

Steven

-----Original Message-----
From: Mark Sapiro [mailto:msapiro at value.net] 
Sent: Thursday, 2 February 2006 10:53 a.m.
To: Steven Jones; mailman-users at python.org
Subject: Re: [Mailman-Users] mailman giving a 500 error when trying to
open theadministartor web page for a list.

Steven Jones wrote:

>All the other lists work fine, just this one list seem to timeout,
quite
>possibly due to the shear volume of mail awaiting moderation?


Do you know there is a huge volume of mail waiting moderation for this
list? If there is, it seems a possible cause.

You could look at the data/heldmsg-listname-nnnn.pck files with
bin/dumpdb and delete what you don't want with bin/discard (the clean
way to do it) or you could just make a list of all the
data/heldmsg-listname-nnnn.pck files older than a couple of days and
feed that to bin/discard.

Another thing you could try is just bin/dumpdb on the
lists/listname/request.pck file to be sure it can be read.


>While trying to open this page, I can open other list admin pages
>quickly without issue....


So your web server isn't choking waiting for this one Cgi to respond.


>Where to start looking for why this particular list is faulting please?


In addition to the above, there may be clues in Mailman's error log or
the web server logs.

-- 
Mark Sapiro <msapiro at value.net>       The highway is for gamblers,
San Francisco Bay Area, California    better use your sense - B. Dylan