[Mailman-Users] Nomail members

[Paul Tomblin]

Quoting Brad Knowles (brad at shub-internet.org):
> At 9:19 PM -0700 3/8/07, vancleef at lostwells.net wrote:
> 
> >  Tell me that isn't true, Mark.  From this mail list administrator's
> >  perspective, "I can't find/use my password" ranks just below the AOL
> >  flaming demands that we unsubscribe them NOW!
> 
> Who needs periodic reminders, when there will be a reset mechanism 
> that the user can make use of at any time of their choosing?

I give up.

I'm starting to think that my average mailing list user won't remember the
URL they used to subscribe, they don't file away that email they get when
they subscribe with all the instructions, that they don't read the footer
on every message, and they don't read the monthly message.

At least one idiot reported his monthly message to SpamCop, which reported
it to my isp at the time, which suspended ALL of my access to their
outgoing mail server for a couple of days while they investigated.
Another idiot asked why he was on a cross country skiing list when he
signed up for a Linux users group mailing list (my domain name is
xcski.com).  I explained that if he couldn't tell the difference between
the domain name part and the user part of a mail address, then perhaps
Linux isn't the OS for him and sent him the address of the local Apple
users group.

Because of all that, I'm resigned to having to respond to mailing list
members emailing me demands to change their address, unsubscribe them, or
whatever piece of mailing list trivia they want.  There doesn't seem to be
any way around it.  I have a form letter that I send back to them.  The
form letter makes it look like I don't read their request, but mostly I do
for the amusement value.

If these requests for human intervention go up when the monthly reminder
mails go away, I may have to make my own monthly reminder mail.

-- 
Paul Tomblin <ptomblin at xcski.com> http://blog.xcski.com/
You'll get access to my computer room right after you pry the Halon test
key out of my cold, lifeless hands.
              -- Simon Travaglia