[Mailman-Users] Complaining Outlook users

[Karl Zander]

On Sat, 2 Aug 2008 13:06:10 +0100
  "Andrew Hodgson" <andrew at hodgsonfamily.org> wrote:
> Hi,
> 
> Since I moved my list from Freelists to our own server running 
>Mailman
> (2.1.11), I am getting complaints from Outlook users, and quite a 
>few of
> them are managing to post messages to the bounce address.
> 
> When they are viewing the message, it appears to be coming from
> "listname-bounces at domain.com on behalf of Real user", and this also
> appears in the reply text as well:
> 
> -----Original Message-----
>From: blind-sysadmins-bounces at lists.hodgsonfamily.org
> [mailto:blind-sysadmins-bounces at lists.hodgsonfamily.org] On Behalf 
>Of
> Andrew Hodgson
> 
>For example.
> 
> I looked at what Mailman was doing as well as Freelists, and I 
>notice
> that Freelists add the return-path and sender header as
> listname at freelists.org, and do not use a bounce address at all.
> 
> I wondered whether VERP would solve my issues, however, on the
> mailman-users list, I note that it does the same thing in Outlook,
> except for in this case, the user can see the actual VERP address.
> 
> Is there any way in Mailman to get the return envelope as the
> bounce/VERP address, but add the list at domain.com address to the 
>sender
> header instead, as I think this is what Outlook is picking up?
> 
> I have never had any issues with this in my Outlook, however, it is
> obviously confusing some people, as I am continuing to have 
>questions
> about this, plus messages coming at me from the bounce address.
> 
> Thanks.
> Andrew.


This may start to address your questions.

 From field displayed by Microsoft Outlook
http://wiki.list.org/display/DOC/From+field+displayed+by+Microsoft+Outlook

--Karl