[Mailman-Users] Call me Don Quixote... :-(

[John]

answers inline...

Mark Sapiro wrote:
> John wrote:
> 
>> What hasn't worked:
>> * My service provider claimed the info in disable messages was insufficient for
>> debug!?
> 
> 
> And can you post one?

This was around the time my provider changed the smart host pool... The
64.202.189.86  IP address was in the pool & on at least 2 RBLs. The
208.109.80.54 IP is in the new pool and apparently still on 1 RBL list :-(. They
claim they did not bounce back to my server... I haven't seen this since 11/10,
but the rx7 list email is not being delivered.  I don't understand why my other
lists seem to be unaffected...

----------------------------------------
    List:       rx7
    Member:     username at aol.com
    Action:     Subscription disabled.
    Reason:     Excessive or fatal bounces.


The triggering bounce notice is attached below.

Questions? Contact the Mailman site administrator at
mailman at rx7-world.net.


<username at sc.rr.com>:
64.202.189.86 failed after I sent the message.
Remote host said: 554 Message refused.

	long list of similar msgs removed...

<username at aol.com>:
208.109.80.54 failed after I sent the message.
Remote host said: 554 Message refused.
----------------------------------------

>> * I reduced the bounce threshold, now people are kicked off sooner. Today's
>> batch of almost 200 disables returned no useful information! All returned:
>>> The triggering bounce notice is attached below.
>>>
>>> Questions? Contact the Mailman site administrator at
>>> mailman at rx7-world.net.
>>>
>>> [disabled by periodic sweep and cull, no message available]
> 
> 
> Because there was no 'triggering' bounce. The disable occurred because
> the threshold was reduced to a value <= the current score for these
> 200.

That makes sense, since I changed the bounce threshold...

>> * VERP worked a couple times on my test list, but never on the other lists, even
>> though *sometimes* it did send the messages individually from the standard
>> list-bounce address. I set VERP options:
>>   VERP_PERSONALIZED_DELIVERIES = Yes
>>   VERP_DELIVERY_INTERVAL = 1
> 
> 
> Did you restart Mailman after changing those settings in mm_cfg.py?

I don't remember, but I did now...

>> * couldn't find any useful information in the logfiles.
> 
> 
> Anything in smtp-failure?

empty

> Does the smtp log say it delivered the post to the appropriate number
> of recipients?

it's hard to say... there is no single entry for the problem list that has the
correct number (446 less a few nomail). I also don't know what the items are per
line. I assume it's:
timestamp, (???), msg ID, info
-> Nov 12 03:45:42 2009 (32441) <mailman.3.1258026341.7724.rx7 at rx7-world.net>
-> smtp to rx7 for 1 recips, completed in 0.135 seconds

What's the value in ()'s? It doesn't seem to be msg length...

>> Hopefully someone has a hint that might help me find a resolution to the problem....
> 
> 
> Show us a disable message with an actual triggering bounce.

see above...

Thanks,
John