[Mailman-Users] Error on attempt to create a List in Mailman 2.1.7-15.12.1 from Mailman Web admin UI

Bob Perez BPerez at novell.com
Sat Jun 23 21:33:53 CEST 2012

To All,
When I and a customer of mine attempt to create a List in Mailman under SLES10 in the Mailman Web admin UI, we get the below error.  I have look at Google and mailman-users list archives and cannot find a solution yet.
NOTE:  If I go to /usr/lib/mailman/bin/ and execute the command ./newlist <newListNameToCreate> IT WORKS FINE , but not under the web console.....
I have Sendmail working with Mailman.  Postfix is not an option.
NOTE: the below info, under the Error is the Mailman error log : /var/lib/mailmain/logs/error log during the attempt to create any list from the Mailman Webpage
I see the error in the log with the list name I try to create ("list1", etc) 
  admin(10317): OSError: [Errno 13] Permission denied: '/var/lib/mailman/archives/private/list1.mbox'
So looks like a permission problem. I ran ./check_perms and then check_db - Did not help.

I think if I do a chmod 755 -R /usr/lib/mailman/ , I may break something in mailman.  Did not do this.
I see that the user "mailman" in the "mailman group is the owner of the mailman files and directories, but after running the ./check_perms now "root" is the owner of the "mailman" group, however he is not a part of the group, so I made him a member - Same problem, even after restaring mailman with ./mailmanctl restart 
I noticed that /var/lib/mailman/archives/private was owned by the "mailman" owner, so I did a chown -R for the owner "root" that is a member of the "mailman" group, still same error.
Thanks for your assistance,Bob Perez (bperez at novell.com)
>>>>>>>>>>>>>>>>>>>>>>>>> ERROR <<<<<<<<<<<<<<<<<<<<<<<<<<<
Bug in Mailman version 2.1.7
We're sorry, we hit a bug!
Please inform the webmaster for this site of this problem. Printing of traceback and other system information has been explicitly inhibited, but the webmaster can find this information in the Mailman error logs. 
<<<<<<<<<<<<<<<<<<<<< End Error >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Mailman Error log called "error" <<<<<<<<<<<<<<<<<<<<<<<<
Jun 22 12:54:38 2012 admin(10317): @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ 
admin(10317): [----- Mailman Version: 2.1.7 -----] 
admin(10317): [----- Traceback ------] 
admin(10317): Traceback (most recent call last):
admin(10317):   File "/usr/lib/mailman/scripts/driver", line 101, in run_main
admin(10317):	 main()
admin(10317):   File "/usr/lib/mailman/Mailman/Cgi/create.py", line 56, in main
admin(10317):	 process_request(doc, cgidata)
admin(10317):   File "/usr/lib/mailman/Mailman/Cgi/create.py", line 190, in process_request
admin(10317):	 mlist.Create(listname, owner, pw, langs, emailhost)
admin(10317):   File "/usr/lib/mailman/Mailman/MailList.py", line 491, in Create
admin(10317):	 self.InitVars(name, admin, crypted_password)
admin(10317):   File "/usr/lib/mailman/Mailman/MailList.py", line 402, in InitVars
admin(10317):	 baseclass.InitVars(self)
admin(10317):   File "/usr/lib/mailman/Mailman/Archiver/Archiver.py", line 96, in InitVars
admin(10317):	 os.mkdir(self.archive_dir()+'.mbox', 02775)
admin(10317): OSError: [Errno 13] Permission denied: '/var/lib/mailman/archives/private/list1.mbox'
admin(10317): [----- Python Information -----] 
admin(10317): sys.version	 =   2.4.2 (#1, May  6 2011, 13:26:21) 
[GCC 4.1.2 20070115 (SUSE Linux)] 
admin(10317): sys.executable  =   /usr/bin/python 
admin(10317): sys.prefix	  =   /usr 
admin(10317): sys.exec_prefix =   /usr 
admin(10317): sys.path	    =   /usr 
admin(10317): sys.platform    =   linux2 
admin(10317): [----- Environment Variables -----] 
admin(10317):  HTTP_COOKIE: mailman+admin=280200000069f4bce44f732800000062643461386231656464376339616138636339626463396363323732386139393963333030316633; ZNPCQ003-38343200=cec434a7 
admin(10317):  SERVER_SOFTWARE: Apache/2.2.3 (Linux/SUSE) 
admin(10317):  SCRIPT_NAME: /mailman/create 
admin(10317):  SERVER_SIGNATURE: <address>Apache/2.2.3 (Linux/SUSE) Server at bperez12.lab.novell.com Port 80</address>
admin(10317):  REQUEST_METHOD: POST 
admin(10317):  SERVER_PROTOCOL: HTTP/1.1 
admin(10317):  QUERY_STRING:  
admin(10317):  CONTENT_LENGTH: 150 
admin(10317):  HTTP_USER_AGENT: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1 
admin(10317):  HTTP_CONNECTION: keep-alive 
admin(10317):  HTTP_REFERER: http://bperez12.lab.novell.com/mailman/create 
admin(10317):  SERVER_NAME: bperez12.lab.novell.com 
admin(10317):  REMOTE_ADDR: 
admin(10317):  SERVER_PORT: 80 
admin(10317):  SERVER_ADDR: 
admin(10317):  DOCUMENT_ROOT: /srv/www/htdocs 
admin(10317):  PYTHONPATH: /usr/lib/mailman 
admin(10317):  SCRIPT_FILENAME: /usr/lib/mailman/cgi-bin/create 
admin(10317):  SERVER_ADMIN: [no address given] 
admin(10317):  HTTP_HOST: bperez12.lab.novell.com 
admin(10317):  REQUEST_URI: /mailman/create 
admin(10317):  HTTP_ACCEPT: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 
admin(10317):  GATEWAY_INTERFACE: CGI/1.1 
admin(10317):  REMOTE_PORT: 51614 
admin(10317):  HTTP_ACCEPT_LANGUAGE: en-us,en;q=0.5 
admin(10317):  CONTENT_TYPE: application/x-www-form-urlencoded 
admin(10317):  HTTP_ACCEPT_ENCODING: gzip, deflate 
Jun 22 13:06:29 2012 mailmanctl(10820): Primary start-up and shutdown script for Mailman's qrunner daemon.
This script starts, stops, and restarts the main Mailman queue runners, making
sure that the various long-running qrunners are still alive and kicking.  It
does this by forking and exec'ing the qrunners and waiting on their pids.
When it detects a subprocess has exited, it may restart it.
The qrunners respond to SIGINT, SIGTERM, and SIGHUP.  SIGINT and SIGTERM both
cause the qrunners to exit cleanly, but the master will only restart qrunners
that have exited due to a SIGINT.  SIGHUP causes the master and the qrunners
to close their log files, and reopen then upon the next printed message.
The master also responds to SIGINT, SIGTERM, and SIGHUP, which it simply
passes on to the qrunners (note that the master will close and reopen its own
log files on receipt of a SIGHUP).  The master also leaves its own process id
in the file data/master-qrunner.pid but you normally don't need to use this
pid directly.  The `start', `stop', `restart', and `reopen' commands handle
everything for you.
Usage: ./mailmanctl [options] [ start | stop | restart | reopen ]
	    Don't restart the qrunners when they exit because of an error or a
	    SIGINT.  They are never restarted if they exit in response to a
	    SIGTERM.  Use this only for debugging.  Only useful if the `start'
	    command is given.
	    Normally, this script will refuse to run if the user id and group id
	    are not set to the `mailman' user and group (as defined when you
	    configured Mailman).  If run as root, this script will change to this
	    user and group before the check is made.
	    This can be inconvenient for testing and debugging purposes, so the -u
	    flag means that the step that sets and checks the uid/gid is skipped,
	    and the program is run as the current user and group.  This flag is
	    not recommended for normal production environments.
	    Note though, that if you run with -u and are not in the mailman group,
	    you may have permission problems, such as begin unable to delete a
	    list's archives through the web.  Tough luck!
	    If mailmanctl finds an existing master lock, it will normally exit
	    with an error message.  With this option, mailmanctl will perform an
	    extra level of checking.  If a process matching the host/pid described
	    in the lock file is running, mailmanctl will still exit, but if no
	    matching process is found, mailmanctl will remove the apparently stale
	    lock and make another attempt to claim the master lock.
	    Don't print status messages.  Error messages are still printed to
	    standard error.
	    Print this message and exit.
    start   - Start the master daemon and all qrunners.  Prints a message and
			  exits if the master daemon is already running.
    stop    - Stops the master daemon and all qrunners.  After stopping, no
			  more messages will be processed.
    restart - Restarts the qrunners, but not the master process.  Use this
			  whenever you upgrade or update Mailman so that the qrunners will
			  use the newly installed code.
    reopen  - This will close all log files, causing them to be re-opened the
			  next time a message is written to them
Jun 22 13:06:29 2012 mailmanctl(10820): 
Jun 22 13:06:29 2012 mailmanctl(10820): No command given. 
Jun 22 13:29:56 2012 (10942) admin.py access for non-existent list: create
Jun 22 13:30:37 2012 admin(10975): @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ 
admin(10975): [----- Mailman Version: 2.1.7 -----] 
admin(10975): [----- Traceback ------] 
admin(10975): Traceback (most recent call last):
admin(10975):   File "/usr/lib/mailman/scripts/driver", line 101, in run_main
admin(10975):	 main()
admin(10975):   File "/usr/lib/mailman/Mailman/Cgi/create.py", line 56, in main
admin(10975):	 process_request(doc, cgidata)
admin(10975):   File "/usr/lib/mailman/Mailman/Cgi/create.py", line 190, in process_request
admin(10975):	 mlist.Create(listname, owner, pw, langs, emailhost)
admin(10975):   File "/usr/lib/mailman/Mailman/MailList.py", line 491, in Create
admin(10975):	 self.InitVars(name, admin, crypted_password)
admin(10975):   File "/usr/lib/mailman/Mailman/MailList.py", line 402, in InitVars
admin(10975):	 baseclass.InitVars(self)
admin(10975):   File "/usr/lib/mailman/Mailman/Archiver/Archiver.py", line 96, in InitVars
admin(10975):	 os.mkdir(self.archive_dir()+'.mbox', 02775)
admin(10975): OSError: [Errno 13] Permission denied: '/var/lib/mailman/archives/private/list2.mbox'
admin(10975): [----- Python Information -----] 
admin(10975): sys.version	 =   2.4.2 (#1, May  6 2011, 13:26:21) 
[GCC 4.1.2 20070115 (SUSE Linux)] 
admin(10975): sys.executable  =   /usr/bin/python 
admin(10975): sys.prefix	  =   /usr 
admin(10975): sys.exec_prefix =   /usr 
admin(10975): sys.path	    =   /usr 
admin(10975): sys.platform    =   linux2 
admin(10975): [----- Environment Variables -----] 
admin(10975):  HTTP_COOKIE: ZNPCQ003-38343200=cec434a7 
admin(10975):  SERVER_SOFTWARE: Apache/2.2.3 (Linux/SUSE) 
admin(10975):  SCRIPT_NAME: /mailman/create 
admin(10975):  SERVER_SIGNATURE: <address>Apache/2.2.3 (Linux/SUSE) Server at bperez12.lab.novell.com Port 80</address>
admin(10975):  REQUEST_METHOD: POST 
admin(10975):  SERVER_PROTOCOL: HTTP/1.1 
admin(10975):  QUERY_STRING:  
admin(10975):  CONTENT_LENGTH: 150 
admin(10975):  HTTP_USER_AGENT: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1 
admin(10975):  HTTP_CONNECTION: keep-alive 
admin(10975):  HTTP_REFERER: http://bperez12.lab.novell.com/mailman/create 
admin(10975):  SERVER_NAME: bperez12.lab.novell.com 
admin(10975):  REMOTE_ADDR: 
admin(10975):  SERVER_PORT: 80 
admin(10975):  SERVER_ADDR: 
admin(10975):  DOCUMENT_ROOT: /srv/www/htdocs 
admin(10975):  PYTHONPATH: /usr/lib/mailman 
admin(10975):  SCRIPT_FILENAME: /usr/lib/mailman/cgi-bin/create 
admin(10975):  SERVER_ADMIN: [no address given] 
admin(10975):  HTTP_HOST: bperez12.lab.novell.com 
admin(10975):  REQUEST_URI: /mailman/create 
admin(10975):  HTTP_ACCEPT: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 
admin(10975):  GATEWAY_INTERFACE: CGI/1.1 
admin(10975):  REMOTE_PORT: 51812 
admin(10975):  HTTP_ACCEPT_LANGUAGE: en-us,en;q=0.5 
admin(10975):  CONTENT_TYPE: application/x-www-form-urlencoded 
admin(10975):  HTTP_ACCEPT_ENCODING: gzip, deflate 
Jun 22 13:33:52 2012 admin(11043): @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ 
admin(11043): [----- Mailman Version: 2.1.7 -----] 
admin(11043): [----- Traceback ------] 
admin(11043): Traceback (most recent call last):
admin(11043):   File "/usr/lib/mailman/scripts/driver", line 101, in run_main
admin(11043):	 main()
admin(11043):   File "/usr/lib/mailman/Mailman/Cgi/create.py", line 56, in main
admin(11043):	 process_request(doc, cgidata)
admin(11043):   File "/usr/lib/mailman/Mailman/Cgi/create.py", line 190, in process_request
admin(11043):	 mlist.Create(listname, owner, pw, langs, emailhost)
admin(11043):   File "/usr/lib/mailman/Mailman/MailList.py", line 491, in Create
admin(11043):	 self.InitVars(name, admin, crypted_password)
admin(11043):   File "/usr/lib/mailman/Mailman/MailList.py", line 402, in InitVars
admin(11043):	 baseclass.InitVars(self)
admin(11043):   File "/usr/lib/mailman/Mailman/Archiver/Archiver.py", line 96, in InitVars
admin(11043):	 os.mkdir(self.archive_dir()+'.mbox', 02775)
admin(11043): OSError: [Errno 13] Permission denied: '/var/lib/mailman/archives/private/list2.mbox'
admin(11043): [----- Python Information -----] 
admin(11043): sys.version	 =   2.4.2 (#1, May  6 2011, 13:26:21) 
[GCC 4.1.2 20070115 (SUSE Linux)] 
admin(11043): sys.executable  =   /usr/bin/python 
admin(11043): sys.prefix	  =   /usr 
admin(11043): sys.exec_prefix =   /usr 
admin(11043): sys.path	    =   /usr 
admin(11043): sys.platform    =   linux2 
admin(11043): [----- Environment Variables -----] 
admin(11043):  HTTP_COOKIE: ZNPCQ003-38343200=cec434a7 
admin(11043):  SERVER_SOFTWARE: Apache/2.2.3 (Linux/SUSE) 
admin(11043):  SCRIPT_NAME: /mailman/create 
admin(11043):  SERVER_SIGNATURE: <address>Apache/2.2.3 (Linux/SUSE) Server at bperez12.lab.novell.com Port 80</address>
admin(11043):  REQUEST_METHOD: POST 
admin(11043):  SERVER_PROTOCOL: HTTP/1.1 
admin(11043):  QUERY_STRING:  
admin(11043):  CONTENT_LENGTH: 150 
admin(11043):  HTTP_USER_AGENT: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1 
admin(11043):  HTTP_CONNECTION: keep-alive 
admin(11043):  HTTP_REFERER: http://bperez12.lab.novell.com/mailman/create 
admin(11043):  SERVER_NAME: bperez12.lab.novell.com 
admin(11043):  REMOTE_ADDR: 
admin(11043):  SERVER_PORT: 80 
admin(11043):  SERVER_ADDR: 
admin(11043):  DOCUMENT_ROOT: /srv/www/htdocs 
admin(11043):  PYTHONPATH: /usr/lib/mailman 
admin(11043):  SCRIPT_FILENAME: /usr/lib/mailman/cgi-bin/create 
admin(11043):  SERVER_ADMIN: [no address given] 
admin(11043):  HTTP_HOST: bperez12.lab.novell.com 
admin(11043):  REQUEST_URI: /mailman/create 
admin(11043):  HTTP_ACCEPT: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 
admin(11043):  GATEWAY_INTERFACE: CGI/1.1 
admin(11043):  REMOTE_PORT: 51819 
admin(11043):  HTTP_ACCEPT_LANGUAGE: en-us,en;q=0.5 
admin(11043):  CONTENT_TYPE: application/x-www-form-urlencoded 
admin(11043):  HTTP_ACCEPT_ENCODING: gzip, deflate 

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