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mailman-users@python.org

November 2016

32 participants
32 discussions

We lost a message
by Joseph Brennan 03 Nov '16

03 Nov '16

We had an odd situation yesterday where Mailman lost a message. The list is one that includes other lists ("Other mailing lists on this site whose members are included") rather than having its own subscribers. The list has existed for several years and has been used many times. The last previous time was a week earlier. A message was sent to the list address, and held for moderator approval, as configured. The moderator approved. The approval action is logged, so we know the right button was used. But then the message disappeared. No Mailman logs recorded an action after approval, and Postfix had no log of the message. As a test we changed it to include only one small list instead, sent a message, and got the same result, that is, moderator approved the message and again the last trace was the log that it was approved. As a second test we made the list unmoderated, and sent a message. Postfix log shows it being accepted and passed to Mailman, but there is nothing in Mailman's logs for this one. We checked carefully for any configuration that would discard messages automatically. We deleted the problem list, and created a new list of the same name including the small list, and then it worked normally. To the best of our knowledge only this one list had the problem. Many other lists were sending mail successfully during the same time. We can't figure out what happened here. We never saw this before and I don't remember anyone reporting it on this list either. I realize that by deleting the list we destroyed some possible evidence, but all the logs are still intact. Two of our tech staff spent some time yesterday looking for any place the messages could be without success. I keep thinking we missed something. Has anyone EVER seen this? Where would you look for clues? Joseph Brennan Columbia U I T

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mailman sending password reminders to members no longer subscribed
by Jim Dory 02 Nov '16

02 Nov '16

I've gotten a couple complaints today from ex-members on our subscription only mailman list after they received password reminders. They are not subscribed, so I can't honor their request to be removed from the mailing list. Any tips of ferreting out these members from some record that needs updating? cheers, Jim

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